Virgin Media M125 Fibre Broadband Review
Virgin Media M125 Fibre Broadband, formerly known as the M100 Fibre Broadband, is a new service with download speeds of 132Mbps and upload speeds of 20Mbps.
Thanks to its blazing speed, the faster M125 fibre broadband is ideal for internet users who frequently stream HD and 4K video, download large files, play online games, and connect to 2 to 5 devices simultaneously.
Speeds
With Virgin Media M125 Fibre Broadband, customers can enjoy download speeds of 132Mbps, streaming Ultra HD video with minimum lag. It’s nearly double the speed of the fastest FTTC broadband available (67Mbps), enabling families to quickly download large files in less time. This makes the M125 ideal for busy households who need more speed.
Upload speeds are also impressive at 20 Mbit/s. This ensures customers don’t have to worry about slow uploads or lagging game sessions. Plus, faster upload speeds mean you can send videos, photos and large documents quickly.
According to Virgin Media, the M125’s estimated download speeds range from 132 Mbps to 136 Mbps, while estimated upload speeds range from 20 to 21 Mbps. The minimum guaranteed download speed for M125 broadband is 66Mbps.
| Average Download speed | 132Mbps |
| Average Upload speed | 20Mbps |
| Estimated speed range (download) |
132 – 136Mbps |
| Estimated speed range (Upload) |
20 – 21Mbps |
| Minimum guaranteed speed (download) |
66Mbps |
Users who cannot receive the guaranteed speed for more than 3 days can report problems to Virgin Media. If the provider does not resolve the issue within 30 days, the customer may cancel service without paying an exit fee.
Virgin Media M125 Broadband only
Users who prefer broadband without a phone line can choose this option. It only gives broadband without landline service, which also means the plan doesn’t come with an all-inclusive call plan like M125 broadband and phone plan that includes weekend calls.
Virgin Media broadband without a phone line is usually a bit cheaper, however, Virgin’s pricing isn’t fixed, so at any given time, the broadband only plan may be cheaper or more expensive than the phone bundle or vice versa, depending on what the provider is promoting and other factors.
Virgin Media M125 Broadband and Phone
Virgin Media M125 fibre broadband and phone package includes weekend calls, customers who choose this option can make unlimited calls to UK landlines, mobile numbers and 0870 numbers during the weekends. If you need anytime calls, you can upgrade your plan at an extra cost per month as Virgin Media allows the customers to choose from a variety of options to customise their packages.
Virgin Media M125 Broadband and TV
Virgin Media offers great value for money by combining broadband with Virgin Media TV, which offers a wide range of channels for people of all ages.
Virgin Media offers a bundle of M125 broadband, landline and TV in one package. If you choose this package, you can get a 4K-capable Virgin TV 360 box to watch over 250 TV channels and add pay TV channels like Sky Sports and Sky Cinema.
Virgin Media M125 Broadband and SIM
With the new Volt bundle, you get a 10GB mobile SIM card, free speed boost (264Mbps) on the M250 plan, and other perks like a free WiFi pod for faster WiFi speeds.
Other features include double the amount of data on your O2 SIM and free roaming to 75 foreign destinations. You can also add a TV pack with the M125 Volt bundle.
Is Virgin Media M125 any good?
Pros
M125 is a reliable, fast, and value for money fibre broadband option from Virgin Media.
It comes with a variety of options to meet your needs – broadband only, phone bundle and TV packages.
The package includes a highspeed Hub 3 router with a Hub 4 upgrade option.
Cons
In general, Virgin Media broadband has limited availability (65% of the UK).
Virgin Media upload speed is not that fast compared to full fibre broadband providers like Hyperoptic and Community Fibre.
Conclusion
Virgin Media M125 broadband is one of the best entry-level fibre broadband packages on the market today. With its excellent speeds, customers can rest assured that they will always receive fast and reliable internet with minimal lag and smooth streaming.
What’s more, it offers great value for money compared to other broadband packages – so if you’re looking for the best broadband connection for your needs. Then it might be worth considering this plan.
Virgin Media M125 fibre broadband deals
With the Virgin Media M125 Fibre Broadband connection, users can add a subscription to landline plan, a TV package or streaming service and a mobile SIM card all on one bill.
- Free setup.
- 18 month contract applies.
- Exclusive Offer: Includes £85 Bill Credit. Ends 1st February.
| Plan | Speed (D/U) | Details | |
|---|---|---|---|
| M125 No phone line |
132Mbps / 20Mbps |
£26.50 per month Free setup Offer: £85 bill credit |
Get Offer |
| M125 + phone Weekend calls |
132Mbps / 20Mbps |
£34 per month Free setup |
See deal |
| Big Bundle Weekend calls 100+ TV channels |
264Mbps / 25Mbps |
£31.99 per month Free setup |
See Deal |
Virgin Media Hub 3
Virgin Media M125 customers will receive the Hub 3 as their default WiFi router. The Hub 3 is powered by Wi-Fi 5 (802.11ac) and Smart WiFi technology with dual-band and 5 antennas.
Hub 3 automatically selects the best WiFi channel for your device by determining the appropriate frequency that is available.
The Hub 3 regularly monitors the strength of all of the home’s wireless networks and increases the signal in areas that lack WiFi.
Hub 3 has four Ethernet ports that are capable of supporting a maximum of 4 devices including PCs, laptops and consoles.
You can upgrade your Hub3 router to a Hub 4, which provides a reliable solution for low speeds when network congestion occurs.
Virgin Media Connect app helps you manage your home WiFi and check for slow WiFi speeds. If needed, you can use a booster or WiFi extender to increase speed and use WiFi mesh networking to eliminate black spots.
Reliability
When it comes to reliability, you can rely on the Virgin Media M125 Fibre broadband to give you a rock-solid connection. You’re using the best Hub 3 router that can provide reliable WiFi throughout your home.
According to Ofcom’s latest annual speed report on broadband providers, published in September 2021, Virgin Media’s M125 fibre delivered average real-world speeds of 110Mbps (24-hour average) to homes, although speeds could vary by location.
Cost
Virgin Media M125 Fibre Broadband is faster than the similar plans from BT, Sky and TalkTalk which offer an average of 67 Mbps. What’s more, the M125 is cheaper than providers with monthly plans starting at £25, while similar plans from other providers cost around £26 a month or more.
Extras
The Virgin Media M125 fibre broadband comes with a number of additional features designed to help you enjoy the best online experience.
Virgin Media offers public WiFi, which you can access for free throughout the London Underground and elsewhere in the UK.
You also get WebSafe parental controls so you can manage your family’s access to websites, plus F-Secure to protect all your devices from viruses and other threats.
Advantages of buying Virgin Media bundles
Virgin Media offers bundles which include landline and TV package in a single deal. You can choose any TV package or landline plan with broadband.
Virgin Media landline packages offer unlimited calls and international calls. Plus, all TV packages include free set-top box and 100+ channels of premium entertainment.
Choosing a bundle with Virgin Media is the best option because it’s cheaper and more affordable than buying individual plans from different providers. Additionally, customers can choose the package that best suits their needs and budget.
FAQ
Is Virgin M100 fibre broadband still available?
Virgin Media previously offered M100 Fibre Broadband plan that was scheduled to get free speed upgrade on 1st November 2022. The average download speed of the M100 was 108Mbps, and the average upload speed was 10Mbps.
Following the launch of the free upgrade from M100 to M125 in November 2022, M125 broadband customers can now enjoy 22% faster download speeds and 50% faster upload speeds than the previous plan at no additional cost.
When you sign up for Virgin Media you can get speed details such as estimated speed ranges and minimum speeds for your postcode and address.
Is 132Mbps fast?
Virgin Media’s M125 broadband (132Mbps speed) is more than 2x faster than the UK average (59.4Mbps in 2022).
132Mbps broadband is great for downloading files, music and videos. You can download a 5 minute video in less than 30 seconds. Download a 5 minute MP3 song in just 1 second.
Internet connections with speeds over 100 Mbit/s are ideal for smoother 4K streaming without buffering. You can connect 2 to 4 devices that can stream 4K video, make video calls or play HD games at the same time.
Is Virgin Media M125 good for gaming?
When connecting one or two devices, Virgin Media M125 offers enough speed for online gaming and 4K streaming. However, the next level M250 (264 Mbps) and high-end plans (M350 and M500) are great for gaming on multiple devices.
M125 vs M250, which is better plan?
The difference between M125 and M250 broadband and is that the latter offers an average download speed of 264 Mbit/s, twice that of the M125. Of course, with M250, you can connect more devices, stream 4K and better plan for online gaming.
In terms of cost, M250 is a bit more expensive than M125, but the choice of plan depends entirely on the number of users in your home. M250 is typically recommended for households with more than 5 users running bandwidth intensive activities simultaneously.
User Reviews
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Recently, I moved to Virgin Media and chose the Virgin Media M125 because of its attractive offers: no setup fee and a speed increase and a voucher. You receive value only when you purchase the package through a comparison website, otherwise you will incur a higher cost.
I’m happy with the speeds. Currently, I have at least 110-120 Mbits/s and upload 18 Mbits/s. I have my own router, the Hub 3’s range is limited, but the Hub 3 is still being utilised as a modem only.
The only downside is that the customer service doesn’t solve your problem right away and usually transfers you from one department to another, testing your patience and wasting your time. Overall speed and performance are good.
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I have had some negative experiences with Virgin Media’s customer service. I found their service to be the best in terms of speed, but I also had a hard time contacting them for technical and other issues. Setting up a router can be a pain; it can sometimes take a long time. If you don’t know where to connect your router, seek help from a technician, although delays can sometimes occur. However, it works fine for me.
However, I think Virgin Media’s broadband and TV service is worth using because of its excellent quality. Definitely worth putting up with the poor customer service!
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I have been with Virgin Media for 2 years and Internet service has got worse and worse.
I’m at the point now where sometimes if I’m using my phone while at home it will switch from my broadband to my data as signal is so bad.
I have spoken to virgin on many occasions, updated router, and brought booster hub.
Most people down my Rd are with virgin and suffer similar problems.
I have had enough now and looking to change asap -
Absolutely outstanding service from Virgin Media in my area (fortunately). We moved into our new apartment and initially had some issues but Virgin Media quickly fixed them.
Sometimes the connection speed drops at night, but it doesn’t happen every day, which is a relief.
All in all, Virgin Media’s broadband does exactly what it says on the print – reliable and fast speeds. I’m on an M100 without a landline, which is cheaper than a phone pack.
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I should get 85 Mbps, but the WiFi speed is lower than 56 Mbps, but I get 90 Mbps over ethernet. The average upload speed is only 6 Mbit/s.
We have 4 devices connected at the same time and are experiencing slow speeds in certain areas of the house.
Totally dissatisfied with the performance of the Hub 3. Tried using an extender for speed, but to no avail.
Should I upgrade from M100 to M200, what if I don’t see a speed increase when connecting multiple devices?
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I had to endure slow speeds and dropouts throughout my contract before deciding to leave Virgin Media.
My experience with the M100 has been nightmarish. I couldn’t connect more than two devices to do what I wanted – stream 4K and play online games.
We also struggled with router issues that caused frequent disconnections. Worst of all, we had no broadband for hours or even a day. This happened so often over the past three months that we decided to leave Virgin Media because the service was getting worse and worse.
Luckily the contract ended two months ago and instead of renewing, I switched to and signed with Sky super fast.
After spending a few weeks on the Sky, I found the Sky to be much faster than the M100. The Sky Hub had no issues at all, no disconnects, and Sky delivered speeds (59Mbps quoted) higher than we expected.
Now I’m glad I switched to a provider with reliable service.
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