Orange broadband base declines in Q4 2009

Orange broadband reports a sharp decline in its customer base during the period between Q3 and Q4 2009. Now, the total number of ADSL (fixed line) broadband customers of Orange stands at 840,000 customers as of 31 December 2009, comparing to the number of 899,000 in third quarter 2009. Orange customer base continues to shrink, just as we see the ISP lost 55,000 customers during the same quarterly period (between Q2 and Q3) in 2008.

The fall does not spare Orange’s narrowband base as well. The total customer base in this division has declined by more than 50% in just one year and now, there are over 56,000 narrowband customers at 31 December 2009.

Last year, Orange has made significant improvments on its fixed line broadband network and also launched its own 20Mbps faster products in areas which are covered by its LLU network.

Orange currently offers four home broadband packages – Home Starter, Home Select, Home Max and Home Ultra. All of them offer up to 20Mbps download speeds and unlimited downloads and Orange also offer great discounts on the monthly tariff when its mobile customers bundle the home broadband packages.

Recently, one of the speed surveys named Orange as the fastest mobile broadband ISP in the UK. Orange mobile broadband plans are available as pay monthly, pay as you go and also with free laptops offers.