BT offers free broadband modem replacement

BT fibre optic broadband (Infinity) customers will be provided with new, updated modems. The earlier modems which customers received before August 2011, require replacement due to a hardware issue that could cause overheating and disconnection of the service, it has been believed. BT Infinity customers will get the new modem (Huawei EchoLife HG612) for free … Read more

Providers slash broadband and phone contract termination charges

Telecom watchdog, Ofcom announces that major UK broadband providers – BT, Talk Talk and Virgin Media have agreed to receive just a third of their existing, early contract termination fee from their customers who quit their broadband and home phone service before contract expiry.

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