Virgin Media and Plusnet win awards for broadband, phone and TV

February 8, 2017

Virgin MediaVirgin Media triple play and quad-play services topped the latest customer survey, while offering the fastest internet speeds across the UK in 2016, it has been revealed.

The Uswitch best broadband provider award went to Plusnet for offering excellent customer support and best value deals to its customers.

Plusnet offered the low cost broadband and phone products throughout the year. Their low cost plans, discounts and cashback help customers get amazing deals, when compared to similar packages from other providers.

Surprisingly, EE home broadband packages were also voted to be offering best value for money and the ISP also came as 2nd choice for users who look out for cheap broadband provider.


When it comes to digital TV service, TalkTalk was voted the number one, however, Sky, Virgin Media and BT bagged judges’ award for their best smart TV boxes (Sky Q, V6 Box and YouView+ box respectively)

Netflix was chosen as the top TV Streaming Service in the UK, followed by Amazon Prime and Now TV.

Mobile Network

When it comes to mobile network performance, Three UK was voted as the best in sim only, data, roaming and pay monthly categories.

While EE Mobile beat its rivals, offering the best UK coverage, Giffgaff (which was also voted as the network of the year) and Virgin Media topped as the best in network customer support and retailer customer service respectively.

The Uswitch gave the awards to operators  this year, based on opinions from more than 5.5k website visitors during third week of December 2016.

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