Broadband Internet Blog

UK mobile broadband users get average speed of 15Mbps, the report shows

UK mobile operators could deliver an average speed of 15Mbps to data users in 2016, the latest OpenSignal global survey on global mobile broadband speeds has revealed. When it comes to mobile data transfer speeds via 3G and 3G networks, the UK now stands 26th in the global rankings, according to the report Global State… Read More »

6.9m Brits complain over broadband, phone and mobile providers

Nearly 7m Brits complained over the poor service quality related to telecom companies in 2016, it has been revealed. According to 2016 complaints report from the government’s Ombudsman Services, the broadband, home phone and mobile complaints made up 13% of the total 55m complaints received from various sectors including retail, energy, telecoms, transport, banking and… Read More »

New Ofcom rules to help customers quit slow broadband ISPs

The new broadband speeds code set by the industry regulator Ofcom for the fixed broadband providers will enable their dissatisfied customers due to slow speeds quit the contracts without any hassle. According to the new rules, customers who experience slower speeds than the Minimum Guaranteed Access Line Speed (MGALS) promised by the providers such as… Read More »

4G mobile broadband sees huge take up and data usage

EE, UK’s biggest 4G mobile broadband operator, which gives access to superfast mobile internet speeds to nearly 90% of the population, has just revealed in its latest report that 4G usage has increased by up to 60% among rural users due to its growing 4G network coverage. According to EE’s Chief Executive, Olaf Swantee, the… Read More »

Satisfied broadband customers increase in 2014, Ofcom reports

Over-all customer satisfaction levels with communications services like home phone, broadband and pay TV saw an increase in 2014 as against the previous year, reports the telecom regulator Ofcom in its annual report. However, mobile service satisfaction has slightly declined especially due to the below-average performance by EE, Three and Vodafone. Pay TV in UK… Read More »

Vodafone 4G broadband customers get roaming in 40 countries

Vodafone 4G mobile broadband (Red 4G) customers can now access to 4G connectivity in as many as 40 countries, when they travel across Europe or worldwide. The new roaming feature can be added to the pay monthly plans by simply subscribing to EuroTraveller for £3 a day or WorldTraveller for £5 a day. European nations… Read More »