Beebu Broadband Review – Is it worth it?

Who should choose Beebu?

Beebu is a good choice for households that want a straightforward broadband plan with fast speeds and reliable Wi-Fi, without the need to bundle in extras like TV or mobile.

It’s especially ideal for homes that need:

• Symmetrical speeds – meaning your upload and download speeds are the same. This makes activities like video calling, backing up files to the cloud, or uploading videos just as smooth as streaming or downloading.
• Fast, stable Wi-Fi – Beebu includes a Wi-Fi 6 router, which offers better wireless performance than older models, especially when multiple people are connected at the same time. It also supports EasyMesh, which makes it easier to extend coverage if needed.
• Simple, broadband-only plans – there’s no phone line or TV service required. It’s just fast internet at a fixed monthly price.

The 100Mb and 500Mb plans are adequate for small to medium-sized households – including couples, families or shared homes – where people stream HD or 4K content, work from home, or play games online.

The 1000Mb plan is best suited to larger households, busy homes with many users online at once, or anyone who wants to download large files very quickly, stream in Ultra HD without buffering, or enjoy lag-free online gaming and fast uploads. It also gives plenty of headroom for future devices and smart home setups.

What does Beebu Broadband include?

Beebu offers a choice of three full fibre broadband plans, each designed to suit different types of households:

• 100Mb upload and download speeds
• 500Mb upload and download speeds
• 1000Mb upload and download speeds

These are symmetric speeds, which means the connection is just as fast when you’re uploading (like sending files or using Zoom) as it is when you’re downloading (like streaming Netflix or browsing websites). The speeds are based on what Beebu estimates most customers will get, even during busy periods like evenings.

All plans come with:

• Free installation – no setup charge when you join
• No phone line required – broadband-only service, no landline needed
• A Pro Wi-Fi 6 router – for stronger, more reliable wireless signal
• A clear minimum speed guarantee – so you’re protected if the connection underperforms

Beebu doesn’t offer add-ons like TV or home phone packages, which keeps things simple and focused on broadband only. This also helps them keep the price down.

If you have a larger home or rooms with weak Wi-Fi signal, you can add Wi-Fi extenders later to boost wireless coverage. The router also supports EasyMesh, which makes it easy to link extra devices for whole-home Wi-Fi.

Where is Beebu available?

Beebu broadband is delivered over a number of independent full fibre networks, instead of being tied to just one national network like Openreach or Virgin Media. This means they can offer service in more areas using different providers, depending on where you live.

Some of the fibre networks Beebu uses include:

• CityFibre
• MS3 Networks
• Freedom Fibre
• FullFibre Limited
• F&W Networks

Because Beebu works with multiple alternative network operators (altnets), it can offer full fibre (FTTP) in places where the bigger names might not reach yet. These networks deliver fibre directly to your home, not just to the street, which means more consistent and reliable speeds.

Beebu is currently available in selected locations across England and Scotland — including parts of Hampshire, Dorset, Sussex, Norfolk, Manchester, Leeds, Sheffield, Glasgow, Edinburgh, and Dundee. However, availability varies from street to street, even within the same town.

To find out if Beebu is available at your address, you’ll need to use their postcode checker on the official website. This tool checks which fibre network serves your area and shows which Beebu plans you can get.

Installation

BBeebu offers free installation as part of all its broadband plans. The actual setup process will vary depending on whether your home already has a fibre connection in place:

• If your property is already wired for full fibre, installation is usually quick and straightforward. A technician may just need to activate the line and plug in the router.
• If there’s no existing fibre cable, Beebu will arrange a full installation. This involves running a new fibre cable from the street into your home and fitting an Optical Network Terminal (ONT) – a small wall-mounted box that connects the fibre line to your router.

In homes that need a new fibre connection, the engineer will likely drill a small hole through an outside wall to bring the cable in. You’ll be asked where you’d like the equipment installed, usually somewhere close to a power socket and where the router can provide good coverage.

Once the equipment is in place, you’ll receive a step-by-step setup guide. The Beebu router is designed for plug-and-play setup, meaning most people can get online within minutes without any technical help.

If you later notice Wi-Fi dead zones — areas in your home where the wireless signal is weak — you can expand coverage by adding Wi-Fi extenders or mesh units, which are available separately. These can help ensure smooth connectivity across larger homes or properties with thick walls.

Wi-Fi router

Beebu offers the Zyxel DX3301-T0 router, also known as Pro Wi-Fi 6 Hub with all its broadband packages.

Features:

• Wi-Fi 6 technology – This is the latest wireless standard, giving you faster speeds, lower latency, and improved reliability when you connect multiple newer devices like smartphones, laptops, smart TVs, and tablets. It’s designed to handle more traffic at once without slowing down.
• EasyMesh compatibility – This allows you to connect extra mesh boosters to extend your Wi-Fi coverage across your home. The boosters talk to the main router automatically, creating a single, seamless Wi-Fi network without needing to switch between networks manually.
• Dual-band wireless (2.4GHz and 5GHz) – The router broadcasts on two frequency bands, which helps reduce interference and keeps speeds fast even when several devices are connected at once.
• Gigabit Ethernet ports – For devices that need a stable and high-speed connection, like gaming consoles, smart TVs, or desktop PCs, you can plug them in directly using Ethernet cables for maximum performance.

In most small to medium-sized homes, this router delivers strong WiFi coverage without needing extra equipment. But if you have thick walls, multiple floors, or need signal in outlying areas like a garden office or attic room, Beebu recommends adding a Wi-Fi extender or mesh node to boost the signal and keep everything connected smoothly.

Speed guarantee and exit policy

BeebBeebu includes a minimum speed guarantee with all its full fibre plans. This means that even during busy times, your connection shouldn’t drop below a certain speed threshold.

Here’s what’s guaranteed on each plan:

• 100Mb plan – minimum guaranteed speed is 50Mbps
• 500Mb plan – minimum guaranteed speed is 250Mbps
• 1000Mb plan – minimum guaranteed speed is 450Mbps

These guaranteed speeds apply to your connection at the wall — not over Wi-Fi — and help ensure you get consistent performance, especially during peak hours like evenings.

If your speeds fall below the guaranteed level for three days in a row, and Beebu is unable to fix the issue within 30 days, you’re entitled to cancel your contract without paying any early termination fees.

This safety net is useful if you’re concerned about speed stability. It gives you some reassurance that if things go wrong and can’t be fixed, you’re not locked in.

Pricing, contracts and increases

Beebu’s full fibre broadband plans all come with a 24 month contract, and the monthly prices at the time of sign-up are:

• £23 per month for the 100Mb plan
• £27 per month for the 500Mb plan
• £28 per month for the 1000Mb plan

These prices are competitive, especially considering all plans include symmetrical speeds and free installation. However, the price won’t stay the same forever.

Once your 24-month contract ends, if you don’t renew or switch, your monthly price will go up by £5 per month. This is common across broadband providers and is known as the out-of-contract price.

On top of that, Beebu also applies annual price increases in April. According to their website, the increase is fixed — £3 more per month in April 2026 and another £3 in April 2027.

If you decide to cancel your contract early, Beebu will charge an exit fee equal to the remaining value of your contract. For example, if you have six months left on a £28/month plan, the early exit charge could be around £168.

Customer service and complaints

Beebu’s customer support is available during regular working hours — Monday to Friday, from 9:00am to 5:30pm. You can get in touch through multiple channels, depending on what’s easiest for you:

• Live Chat – available on their website for quick questions or help while browsing
• Email Support – for less urgent queries or detailed requests
• Phone Support – if you prefer to speak to someone directly
• Customer Portal – where you can manage your account, check your service status, and submit support tickets

This mix of contact options makes it fairly simple to reach them if something goes wrong with your broadband or you need help with your service.

If you ever have a complaint and it’s not resolved within eight weeks, Beebu is a member of Ombudsman Services, which is an Alternative Dispute Resolution (ADR) scheme. This means you can take your complaint to an independent body that will review your issue fairly and free of charge — something that not all smaller broadband providers offer.

You can also find feedback from other customers on platforms like Trustpilot, where users often comment on their installation experience, customer service, and broadband speeds. These reviews give a general idea of what to expect, but as with any service, experiences can vary depending on your location and which network Beebu uses at your address.Beebu has a score of 4.1 out of 5, which is rated as “Great” from around 170 reviews. Most customers report smooth installations and good speeds, while a few note delays depending on which network is used in their area.

Pros and cons of Beebu Broadband

Reasons to Consider Beebu Broadband

Beebu offers a straightforward full fibre broadband service that can suit many modern households. Here are some of the main advantages:

• Symmetrical speeds – Whether you choose 100Mb, 500Mb, or 1000Mb, you’ll get the same speed for uploads and downloads. This is ideal for video calling, cloud storage, large file sharing, or anyone who needs strong upload performance (e.g. working from home or livestreaming).
• Free installation – There’s no upfront charge to get connected. Depending on your home, this could be a simple plug-in or a full fibre installation with new cabling.
• Modern Wi-Fi 6 router included – All plans come with the Pro Wi-Fi 6 Hub (Zyxel DX3301-T0), which offers better speed and stronger signal for multiple devices across your home.
• Clear minimum speed guarantee – Beebu tells you the minimum speeds you can expect for each plan. If your speeds consistently fall below those levels and the issue isn’t fixed, you’re allowed to cancel your contract without any penalty.
• Affordable starting prices – Monthly pricing starts at £23, which is very competitive for a full fibre plan with symmetric speeds.
• Wider availability through multiple networks – Instead of relying on a single fibre network like Openreach or Virgin Media, Beebu uses a range of fibre providers such as CityFibre, FullFibre, and Freedom Fibre. This means it may be available in more places — especially in areas where larger ISPs don’t yet offer full fibre.

Things to Keep in Mind

While Beebu has plenty of positives, it’s important to be aware of a few limitations before signing up:

• Longer contract length – All broadband plans come with a 24-month minimum term. If you decide to leave early, you’ll need to pay an early exit fee equal to the remaining months.
• Annual price increases – Like many UK providers, Beebu applies yearly price rises. According to their current info, monthly prices will rise by £3 in April 2026 and again in April 2027. However, their full terms also allow for standard inflation-based increases each April, so the final rise might be higher.
• Out-of-contract pricing – Once your initial contract ends, the monthly cost goes up by £5 unless you recontract. So it’s worth keeping an eye on the end date and looking for renewal or switch deals.
• Weekday-only customer support – Support is only available Monday to Friday, 9:00am to 5:30pm. There’s no evening or weekend support, which may be a downside if you run into technical problems outside working hours.
• Installation times can vary – Since Beebu uses different network partners in different areas, the installation timeframe depends on which provider is available at your address. Some installations can be done in days, while others may take a couple of weeks.

How does Beebu compare to other providers?

Virgin Media (M125 and M250):
Beebu’s symmetrical upload speeds are a major advantage over Virgin Media’s standard plans. Virgin’s M125 and M250 offer fast download speeds, but much lower upload speeds — typically 20–25Mbps. For anyone who uploads large files, shares documents to the cloud, takes part in video meetings, or lives in a shared home with multiple users online at once, Beebu’s faster upload speeds (up to 1000Mbps) can make day-to-day tasks smoother and quicker.

BT, EE, Vodafone, Plusnet (150–500Mb range):
In the mid-speed category (around 150–500Mbps), Beebu is often cheaper than these bigger brands — especially when it’s running promotional offers. Those larger providers may include perks like TV add-ons, inclusive landlines, or mobile discounts, but Beebu focuses on broadband only. That keeps things simple and means you’re not paying extra for services you might not use.

Community Fibre and Hyperoptic:
In terms of performance, Community Fibre and Hyperoptic also offer full fibre broadband with symmetrical speeds, and often compete at similar price points. The key difference is availability. Beebu works with a range of fibre networks like CityFibre and FullFibre, which means it may be available in areas where Community Fibre or Hyperoptic don’t operate yet. However, in places where all three are available, it’s worth comparing speeds, contract terms, router quality, and promotional pricing to see which one best fits your needs.

Is Beebu Broadband worth it?

If you’re after a fast and reliable full fibre broadband connection — especially one with symmetrical upload and download speeds — Beebu stands out as a strong broadband-only option. Unlike many mainstream providers, it doesn’t bundle in extras like landline or TV, so the focus stays firmly on providing a solid internet connection at competitive prices.

Installation is free, the included router supports the latest Wi-Fi 6 standard, and the minimum speed guarantee gives reassurance that you won’t be stuck with underperforming speeds. If speeds fall consistently below a set threshold for your plan, you can cancel without penalty — something not all providers offer so clearly.

This service suits people who want straightforward, high-speed internet without needing add-ons or complex bundles. Whether you’re a home worker, content creator, or part of a busy household using cloud storage or video calls, Beebu’s high upload speeds will be useful.

The 24 month contract is standard across many broadband providers today, and it’s a positive that Beebu clearly shows future price increases upfront (e.g., in April each year). Still, it’s worth checking the small print and using their postcode checker, as actual install times and service availability depend on which partner network (like CityFibre or MS3) covers your area.

The only thing to consider is whether weekday-only support hours work for you — and whether you’re okay with a fixed-term contract rather than a rolling monthly option.

Overall, if Beebu is available at your location and upload speeds matter to you, it’s one of the better-value broadband-only options on the market right now — especially for those who don’t need a landline or TV.