Reviews

Broadband Provider Reviews

BT Broadband Review 2019
Virgin Media Review 2019
TalkTalk Broadband 2019
Sky Broadband Review 2019
Plusnet Broadband Review 2019
Vodafone Broadband Review 2019
John Lewis Broadband Review 2019
Onestream Broadband Review
Origin Broadband Review 2019
Hyperoptic Broadband Review
Relish Broadband Review 2019
Origin Broadband Review

Broadband Package Reviews

BT unlimited broadband and weekend calls
BT Fibre unlimited broadband and weekend calls
BT Starter TV + unlimited broadband + weekend calls
BT Fibre 2 unlimited broadband + weekend calls
TalkTalk Fast broadband review
TalkTalk Fibre broadband review
TalkTalk TV Review
TalkTalk TV Plus
Virgin Media VIVID 100 Fibre Broadband
Virgin Media VIVID 350 fibre broadband
Virgin Media Player TV bundle
Virgin Media Mix TV bundle
Virgin Media  Bigger bundle
Virgin Media Ultimate Oomph bundle
Sky TV Bundles

Wireless Router Reviews

BT Smart Hub (Home Hub 6)
BT Home Hub 4 wireless router
BT Home Hub 2 wireless router
O2 wireless Box II router
Orange LiveBox wireless router

Choosing the best broadband provider which is highly rated for speeds, reliability, value for money and customer support could become simpler and easier with the help of our impartial reviews and customer satisfaction ratings provided by authentic source such as Ofcom.

Customer Satisfaction Ratings

(based on Ofcom December 2013 report)

Performance by Broadband Speeds

According to Ofcom, UK fixed broadband services offer an average speed of 17.8 Mbps (November 2013) and more than three-fourths of Brits are satisfied with the speeds offered by the ISPs (2013 consumer experience report).

Reliability

Reliable broadband connection ensures that you get faster speeds, good connectivity and better user experience all the time. While technology like fibre can improve speeds over network, the capacity is also important, especially, when multiple users access bandwidth-hungry applications like streaming videos or download large files. A stabler connectivity should ensure that most of its customers get the share of their connection speeds when they need.

ISP performance by connectivity (based on Ofcom November 2013 report)

*Lower figures show better performance. ms – milli seconds.
*Low latency improves user experience during VoIP or gaming.

Value for money

*You get more than 30% discount, when you pay 12 months’ line rental in advance, by debit/credit card.

Comparing speeds, usage allowance, monthly price and other costs could help you to find which providers offer the best value for money. It is not just about cheap deals or special offers. Internet service providers now offer an array of new features like home wireless & public wi-fi access, family internet protection, digital TV and  free online storage. More and more homes are now dependent on wired and wireless sharing and the use of  multiple devices simultaneously to access a range of web applications like streaming TV or online games has also dramatically increased recently. It is important to see that if your home connection does not lack any of the features that you consider the most important for your daily online activities.

Customer Service

Ratings: 1 to 10. Higher figures indicate better performance. (based on Ofcom customer Satisfaction survey 2012)

Customer satisfaction surveys from impartial sources like Ofcom are helpful and useful for you to know the quality of service reported by the consumers themselves. They also let you know what issues (technical problems like line fault and slow connection speed, changing package/service, billing) are likely to make you complain about and whether the ISPs resolve them speedily with their customer service advice and technical support.

Broadband Availability in UK

Currently, the UK market has some ten major broadband suppliers with BT and Virgin Media are the main players. Both the ISPs have developed their own infrastructure over the years, however, Virgin Media’s cable network has just over 55% UK coverage against the nation-wide coverage of BT infrastructure.