Updated on 21-10-2018

Virgin Media Broadband and TV Review 2018

Why choose Virgin Media?

  • One of the best fibre optic broadband in the UK with a range of speeds that you can choose from – 54Mb, 108Mb, 213Mb  or 362Mb (average speeds that 50% of users can get at peak times)
  • Virgin Media is rapidly increasing the coverage of its cable based, fibre network across the UK. By 2019, 17m UK homes will be linked to its ultra fast network.
  • Virgin Media has offered speed boosts to its customers without additional cost. It is the widely-available, fastest broadband for UK homes.
  • Virgin Media broadband comes with state-of-art Super Hub wireless router, free WiFi access on London Tube stations and Web Safe & F-Secure online security.
  • Virgin Media TV Bundles are tailored broadband, TV & phone packages to meet the needs of most homes with great features and flexible pricing.

How good is Virgin Media broadband?

More than 90% of Virgin Media customers were satisfied with broadband service quality and reliability, Ofcom report 2018 revealed.85% of landline customers were happy with Virgin Phone service in 2017

When it comes to average speeds received by the customers, Virgin Media VIVID 50 delivered 49.2Mbps speeds during peak times in November 2017 (Ofcom report 2018)

Virgin Media VIVID 100 fibre package delivered average of speed of 97.2Mbps during peak times (8pm – 10pm)

Virgin VIVID 200 customers could get average speed of 180.4Mbps during peak times.

Find the latest broadband and TV offers from Virgin Media

Virgin Media Broadband

If you just plan to join Virgin Media cable broadband, the installation would be easy and as simple as getting a BT line. However, if you switch from BT or other providers to cable network, you may need to arrange switching in advance to ensure seamless connectivity.

As for connection speeds, you can choose from 54Mbits/s, 108Mbits/s, 213Mbits/s or 362Mbits/s. Next comes the  bundling of other services like Virgin Phone and Virgin TV or even Virgin Mobile with broadband.

If you do not prefer to take up bundles, you can just opt for broadband-only packages which do not require you to pay line rental which can save £17.99 a month, however, this option usually comes with higher monthly broadband cost and is also not promoted by the provider with discounts, bill credits and gift vouchers means you could miss out the most popular and best value deals.

Virgin offers two bundling options – Virgin Media broadband & phone and Virgin Media broadband, TV & phone with the latter allows you to choose from four Big Bundles which offer tailored packages of all three services to suit different needs of customers. Virgin Mobile SIM can be added to your Big Bundle if your prefer.

Virgin Media TV

Virgin Media digital TV offers more than 260 channels which include 60+ HD channels, 50+ Sky channels, BT Sport, Sky Sports plus hundreds of on-demand videos. You can add popular on-demand movie services like Netflix.

You can get the new Virgin V6 TV box for no extra cost. V6 box comes with 1TB storage and allows you to pause, rewind and record TV shows. You can record up to 6 channels and watch the channel which you already recorded.

You can catch up the shows from popular channels like ITV player, 4OD and Sky on demand to watch them later. What’s more this device is compatible with multiple devices like PC, table and mobile.

Virgin Media Home Phone

Virgin Media phone, just like its reliable and quality broadband, has earned good levels of customer satisfaction. For all your phone needs, there is an extensive range of call plans available such as:

  • Talk Weekends
  • Talk Evenings & Weekends
  • Talk Unlimited
  • Talk Unlimited Extra
  • Talk Anywhere
  • Talk Mobile
  • Talk International

You need not subscribe to call plan if you choose dual or triple-play bundle, as Talk Weekends or Talk Anytimes are included free of cost. Plus unlimited calls to Virgin Mobile numbers also come free as standard.

Virgin Media WiFi and Smartcall App

Virgin Media customers can access free WiFi in London Tube Stations and in areas where Virgin Media has built its own WiFi network.

Virgin Media SmartCall App is convenient app for your mobile devices to connect to WiFi to make cheaper calls.

Our View and Review of Virgin Media

Virgin Media superfast broadband comes through cable network which is completely owned by the provider itself. It is fibre optic technology make over of Virgin Media broadband which distinguishes it from the widely available BT’s copper based ADSL 2+ network. This superior network enables Virgin to deliver 350Mbps+ speeds to more than 14 million homes across the UK.

The main highlights of Virgn Media service are ultra-fast fibre optic broadband packages with 54Mb as standard, fully HD enabled TiVo TV packs and quad-play offerings which include TV, broadband, phone and mobile as bundles.

As a Virgin customer, you can make most out of your communication services as the company regularly upgrades its services with cutting end technologies, so you can be rest assured of quality, whether it is broadband or digital TV.