TalkTalk and BT emerged as the worst broadband providers in Q4 2017 in terms of customer complaints received by the UK telecom regulator Ofcom, the latest study shows. Similar research on home phone complaints by the telecom regulator also revealed that TalkTalk had the largest volume of landline service complaints, followed by Plusnet and Post … Continue reading “Ofcom complaints report reveals the UK broadband providers’ performance”
4G mobile operator EE came top on a latest mobile broadband performance survey, in terms of 4G coverage, 4G download speed and 3G speed. According to Q1 2018 survey conducted by OpenSignal, EE’s 4G broadband is now available to 86% of the UK population, while O2 came 2nd with 83% coverage in the UK. Vodafone … Continue reading “EE ranked the best for 4G UK coverage and download speed”
Price hikes and frequent connection drop outs were the major issues that broadband customers complained over, according to a latest study on the performance of major providers in the UK. Leading operators like BT, Virgin Media, Sky, EE, TalkTalk and Plusnet as well as small ISPs such as Zen Internet were ranked by Which? based … Continue reading “Most broadband customers complain over price hikes and slow speeds”
Line rental price for 900k BT landline-only customers would be reduced to £11.99 a month from £18.99 a month from 1 April 2018, it has been revealed. The significant price cut of £7 a month would help home phone only users save £84 a year, BT said. The discount would apply to customers who have … Continue reading “BT reduces landline price to £11.99 for home phone customers”
The Government has just revealed the details of Universal Service Obligation (USO) scheme which promises minimum 10Mb broadband for all the UK homes from 2020. The implementation will start soon and more than 500k premises in the remote places would get access to high speed broadband for their internet access needs. The USO would ensure … Continue reading “10Mbps USO broadband scheme details unveiled by the Government”
Many students in the UK get affected by internet related issues like slow broadband speed, a latest study has revealed. According to uSwitch survey, more parents in urban places (28%) complained over internet problems, when compared to just 5% of rural parents who raised these issues. 15% of parents stated that slow broadband speed is a problem when … Continue reading “Slow broadband troubles children while doing homework, study reveals”
