Latest UK broadband news

Starting Your Journey: Self-Discovery Through Digital Detox

Starting Your Journey: Self-Discovery Through Digital Detox

In our hyper-connected world, taking a step back from digital devices can be a powerful tool for personal growth. Learn how a digital detox can clear your mind, boost creativity, and open the door to self-discovery.

Wellbeing

July 25, 2024

Community Fibre Offers 60 Day Satisfaction Guarantee

Community Fibre Offers 60 Day Satisfaction Guarantee

London’s full fibre broadband provider, Community Fibre, now offers a 60 Day Satisfaction Guarantee for new customers. If they’re not happy, they can cancel within two months without paying an exit fee. This guarantee is in addition to the usual 14 day cooling-off period. Graeme Oxby, the CEO of Community Fibre, expressed his confidence that

Articles

May 11, 2023

Sky to Launch New Router for Home Broadband Customers

Sky to Launch New Router for Home Broadband Customers

Sky Broadband has plans to release a WiFi 6 enabled router specially designed for residential FTTP customers, according to reports. The anticipated launch window for the new router falls between late Q3 and early Q4 2023. As of now, Sky has remained tight-lipped, sharing no specs with the public. Currently, Sky offers the SR200 series

Articles

May 4, 2023

Three UK Dominates 5G Speeds in the UK, shows Ookla Report

In Q1 2023, Three UK became the fastest 5G operator in the UK. A report from Ookla, the company behind Speedtest.net, showed Three UK’s average speed was 275.85Mbps. This was much faster than competitors Vodafone UK at 138.90Mbps, EE at 111.14Mbps, and O2 at 70.63Mbps. The report did not include other details like upload speeds

Reports

May 2, 2023

BT offers free speed boost with Full Fibre packages

BT is offering a month of free speed boost with its Fibre to the Premises (FTTP) packages. Customers who opt for the free boost don’t have to commit to an upgrade and can revert to their previous plan after a month. According to BT, full fibre customers can activate the speed boost on BT’s website

Articles

August 21, 2021

BT and Sky delivered top superfast broadband speeds in 2019

A new broadband speed survey which was conducted in 2019 has revealed the fastest broadband providers both in download and upload speeds. According to the report from Broadband Genie, small providers like Zen Internet and Hyperoptic offered much faster speeds when compared to the major operators like BT, Sky and Virgin Media. In the standard

Articles

February 27, 2020

Ofcom reveals broadband, phone, pay TV and mobile complaints

The UK’s communications regulator Ofcom today revealed the volume of complaints related to broadband, home phone, mobile and pay TV operators in its latest quarterly report. Broadband The number of broadband complaints received by Ofcom during Q3 2019 showed that EE, Sky, Post Office and BT received less complaints while Vodafone, Plusnet, TalkTalk and VIrgin

Articles

January 24, 2020

What is Sky Broadband Boost? What features it offer?

Sky Broadband has added a new feature to all of its Internet plans to provide customers with the best service with faster speeds and an easy way to manage home Internet usage. Sky Broadband Boost costs an extra £2.50 per month and can be added as an option on Broadband Essential and Broadband Superfast packages.

Articles

May 15, 2019

BT offers broadband speeds guarantee to residential customers

BT has just revealed its plans to offer Stay Fast Guarantee to millions of its residential customers who use its standard and fibre broadband packages such as Unlimited and Superfast Fibre & Fibre 2 unlimited. The new Stay Fast Guarantee which already applies to BT’s full fibre broadband (FTTP) service, would now allow home broadband

Articles

May 3, 2019

Best broadband providers 2019 for customer satisfaction

The much awaited broadband customer satisfaction report has just been released by the industry watchdog Ofcom today. The report also covers landline and mobile services to reveal customer satisfaction ratings for providers during 2018. Alongside, Ofcom’s telecoms survey 2019 shows other details such as number of consumer complaints to Ofcom per 100k customers, call waiting

Articles

April 30, 2019