Articles
News articles about latest events that happen in UK broadband market plus information, reviews and analysis.
£23.8m Ofcom fine for Virgin Media over digital phone migration failures
Summary Ofcom has fined Virgin Media £23.8 million for failing to protect vulnerable telecare customers during its move from analogue landlines to digital phone services between August 2022 and December 2023. The regulator found serious failures in how Virgin Media identified telecare
Full fibre takes the lead – is FTTP the future of UK broadband?
Summary FTTP broadband connections in the UK now exceed FTTC, reaching about 11.5 million active lines. Copper-based FTTC and ADSL lines are shrinking and Virgin Media’s cable base is edging down as Openreach, Virgin Media O2 and altnets expand FTTP coverage. Mid-range
Starlink unveils new £55 Residential Lite broadband in UK
Summary Starlink has launched a £55 Residential Lite plan with unlimited data and typical 80–200Mbps speeds. The £75 Residential plan remains available with higher 135–305Mbps performance and the same £19 shipping fee. Lite users may see slower speeds at busy times but
Connect Fibre and WightFibre add Netgem PLEIO TV box
Summary Alternative full fibre providers Connect Fibre and WightFibre are launching new TV bundles built around Netgem’s PLEIO streaming puck. PLEIO combines Freely internet TV, streaming apps and cloud gaming in a single HDMI device that works entirely over broadband. Connect Fibre
Brsk Broadband Data Breach – 230,000 Customers Affected
Summary Brsk has confirmed unauthorised access to one of its customer database systems, used for new broadband installations. A threat actor is reportedly selling a Brsk customer dataset with 230,105 records on a hacking forum. Personal details such as names, contact information
Full fibre broadband UK: high coverage, low adoption – how to fix it
Summary ISPA chair Steve Leighton warns full fibre take-up is stuck at about 15% despite high gigabit and FTTP coverage. He says years of “fibre broadband” marketing, low trust in altnet brands and a confusing market are putting people off switching. He