Articles
News articles about latest events that happen in UK broadband market plus information, reviews and analysis.
Virgin Media Uses Lumi AI to Improve Customer Support
Virgin Media and O2 have introduced Lumi AI, a smart new tool that supports their agents in handling customer issues more quickly and efficiently. The goal is to cut down waiting times and help customers get better, quicker solutions. The Reason Behind
Why UK Broadband Prices Are Going Up in 2025
A recent Tarifica study revealed that UK broadband prices have risen by 7.86% between 2023 and 2025, a stark contrast to declining broadband prices in France, Germany, Spain, Italy, and the Netherlands. The UK broadband market has usually been competitive, with big
Community Fibre 1Gb Broadband London – £145 Voucher Offer
London is seeing rapid expansion of full fibre broadband, providing residents with ultra-fast internet connections. Community Fibre has quickly become one of the leading full fibre broadband providers in the capital, offering highly competitive pricing, extremely fast download speeds, and symmetrical uploads.
Vodafone Full Fibre 910 Eligible Postcodes UK – Check Coverage 2025
Vodafone Full Fibre 910 is one of the fastest residential broadband plans available in the UK. It uses full fibre-to-the-premises (FTTP) infrastructure to deliver download speeds close to 1Gbps, making it suitable for households with high-bandwidth needs. But unlike standard fibre services,
Vodafone UK Unveils One-Agent Support for Broadband and Mobile
Vodafone has introduced a new customer service feature called “Just Ask Once”, aimed at fixing long-standing frustrations in UK broadband and mobile support. The promise is simple: one agent handles your issue from start to finish. This means no more repeated explanations,
Openreach Introduces New FTTP Broadband Status Checker
Checking fibre availability just got simpler and clearer for UK residents thanks to Openreach’s updated Fibre Checker. Previously, many found it hard to understand exactly when fibre-to-the-premises (FTTP) would reach their home. The latest update significantly improves clarity by offering six clear
