Sky Broadband and TV Review

Sky Broadband

Sky offers a range of broadband packages, starting from entry-level fibre to full gigabit-fast plans.

Sky Full Fibre 75 is an FTTP plan offering 75Mbps, with more consistent performance — especially during peak times — thanks to its end-to-end fibre connection.

Sky Full Fibre 150 and Full Fibre 300 are ideal for households with multiple users. These plans suit families who stream HD content, work from home, or game online occasionally.

Full Fibre 500 offers an average download speed of 500Mbps, making it ideal for large families using multiple 4K streams, cloud services, and video calls.

At the top end, Sky Full Fibre Gigafast offers average speeds of 900Mbps — ideal for users who need the fastest speeds available for 8K video, cloud gaming, and large data transfers.

Plan	Download Speed	Technology
Full Fibre 75	75 Mbps	FTTP
Full Fibre 150	150 Mbps	FTTP
Full Fibre 300	300 Mbps	FTTP
Full Fibre 500	500 Mbps	FTTP
Full Fibre Gigafast	900 Mbps	FTTP

Sky Broadband & TV Packages

Sky broadband and TV bundles combine high-speed broadband with entertainment services.

Package	Broadband Speed	TV Channels
Essential TV & Full Fibre 150	150 Mbps	Sky Atlantic, Netflix, Discovery+
Essential TV & Full Fibre 300	300 Mbps	Sky Atlantic, Netflix, Discovery+
Essential TV & Full Fibre 500	500 Mbps	Sky Atlantic, Netflix, Discovery+
Ultimate TV & Full Fibre 150	150 Mbps	Sky Max, U&Gold, Sky Witness
Ultimate TV & Gigafast	900 Mbps	Sky Max, U&Gold, Sky Witness

What is Sky Stream?

Sky Stream is a dish-free TV streaming service that integrates major platforms like Netflix, Prime Video, and Disney+. The plug-and-play nature of Sky Stream eliminates the need for satellite installations, making it a convenient choice for renters or those preferring a minimal setup.

Sky Glass TV Deals

Sky Glass is an integrated smart TV featuring Sky’s content services, removing the need for external set-top boxes and satellite dish and all content is streamed via WiFi. It has following features:

• 4K Quantum Dot display for enhanced visuals.
• Built-in Dolby Atmos soundbar.
• Voice control functionality.

Sky Glass TV	Included	Monthly Price
Sky Glass Gen 2 (43-inch 4K UHD)	Full Fibre 150 Sky Essential TV	£39
Sky Glass Gen 2 (55-inch 4K UHD)	Full Fibre 300 Sky Essential TV	£44
Sky Glass Gen 2 (65-inch 4K UHD)	Full Fibre 500 Sky Essential TV	£49
Sky Glass Gen 2 (43-inch 4K UHD)	Full Fibre 150 Sky Ultimate TV	£43
Sky Glass Gen 2 (55-inch 4K UHD)	Full Fibre 300 Sky Ultimate TV	£48
Sky Glass Gen 2 (65-inch 4K UHD)	Gigafast, Sk Ultimate TV	£58

Sky Broadband Routers and Hubs

Sky provides different router options depending on the broadband plan:

Sky Broadband Hub

• Compatible with FTTC (Fibre to the Cabinet) services.
• Smart channel selection optimizes WiFi performance.
• Dual-band operation (2.4GHz & 5GHz) for improved device compatibility.
• Four Gigabit Ethernet ports for wired connections.
• Supports up to 64 connected devices.

Sky Max Hub (WiFi 6 Enabled)

• Provided with premium Full Fibre packages.
• Uses WiFi 6 technology for faster speeds and improved performance.
• Smart scan function detects network issues and auto-fixes problems.
• Supports up to 120 devices, making it ideal for smart homes.
• Enhanced antenna design for better signal strength.

Installation & Support

Sky offers two types of installation depending on whether a customer has an active broadband line or requires a new connection.

• Self-Installation: If there is already an active broadband line, no engineer is required. Customers can simply connect their Sky Hub on the installation date and follow the provided setup instructions.
• Engineer Installation: If no active line is present, a BT Openreach engineer will need to install the broadband service. This includes:
  • Setting up or replacing the master socket if it is faulty.
  • Installing a new master socket if required.
  • Engineers, however, do not move existing sockets to different locations in the home.

What to Expect During Installation

• Self-installation kits are provided for customers eligible for plug-and-play setup.
• Engineer visits typically take a few hours, depending on whether new infrastructure is needed.
• Once installed, the Sky Hub or Sky Max Hub needs to be connected, and broadband activation is completed.

Customer Support

Sky is one of the few major broadband providers in the UK offering 24/7 customer support for broadband customers.

• Switching Support: Sky provides a dedicated switching service, allowing customers to transfer from other providers without hassle.
• Exit Fee Coverage: Sky offers up to £100 to cover early termination fees when switching from another broadband provider.
• The Sky Help app, which offers step-by-step diagnostics.
• Online guides and community forums for common issues.
• Phone support for real-time troubleshooting.

Why Should You Choose Sky Broadband?

Sky fibre broadband uses both traditional fibre-to-the-cabinet (FTTC) and fibre-to-the-premises (FTTP) networks. Its high-end plans are delivered via FTTP to ensure consistent speeds and faster upload speeds.

Sky Full Fibre 300, Full Fibre 500, and Gigafast plans are ideal for streaming, gaming, and remote working while Sky Full Fibre 75 is an affordable option yet offers reliable speeds.

Sky provides 24/7 customer support and offers incentives to customers who switch to Sky broadband, covering early termination fees if they leave their existing providers early.

Sky Broadband comes with no upfront fees, helping you reduce the overall cost.

Conclusion

Sky is one of the best broadband providers in the UK, offering a variety of plans tailored to different needs. Its full-fibre broadband improves reliability and speed, making reliable option. With flexible broadband and TV bundles, 24/7 support, and no upfront fees, Sky continues to be a great choice among UK households.

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