Plusnet broadband reduced to 12 month contracts

New customers can now take Plusnet broadband packages on 12 month contract as the ISP has reduced the contract lenght from 18 to 12 months. This will apply to all Plusnet broadband only deals as well as Plusnet broadband & home phone bundles.

The UK broadband provider has also amended its cancellation policy. Customers who leave the service before contract expiry (12 months), need not pay for outstanding subscription that they owe but would be charged of just the set up cost or for any hardware they have taken. Earlier, Plusnet customers had to pay for the outstanding subscription if they left the service within the contract period.

However, the customers who have stayed for more than 12 months and want to leave the provider, will not need to pay for these costs. The new cancellation policy would apply to new as well as existing Plusnet customers. If the customers paid for setup and hardware costs in advance, they could leave the service at anytime without notice.

Anthony Vollmer, CEO of Plusnet, said:
“Moving to shorter commitment periods allows customers so much more flexibility. We want our customers to stay with us because they love our phone and broadband products, not because we have tied them into lengthy contracts”

Plusnet home broadband deals come with evening and weekend local, national calls to customers as well as 300 minutes of international calls remain contract free.

Comments

  1. Peter

    Landline is required to use broadband. Do you want to cancel plusnet broadband also?

    If you want to use just broadband, consider standalone deals.

    Also check out 3 mobile and T-mobile to find the suitable mobile broadband plan

  2. Jane

    Please check out these pages to find best mobile broadband plans

    O2 mobile broadband
    Mobile broadband Offers

    Please check the operators’ coverage in your area.

  3. ms23pd

    I have used plusnet for several years and have monthly paid broadband provision. I would like to use mobile broadband when I am away from home and may also consider dispensing with my BT landline phone.

    1 Do you offer a mobile broadband service contract and if so, what sort of modem would I need?

    2 What would be the impact on my ‘normal’ plusnet arrangement if I were to dispense with my landline?

    Thanks, can you give me a prompt reply as I’d like to set (1) up if possible before I go away tomorrow.

  4. mobiles

    You may not know but plus net provide internet for most sky customers

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