Vodafone expands reach with Community Fibre in London
Vodafone’s fibre broadband is now available across Community Fibre’s full fibre-to-the-premises (FTTP) network, covering over half a million additional homes in London. This latest expansion gives Vodafone a wider reach across the capital and allows more homes to take advantage of its fastest broadband packages with download and upload speeds of up to 2.2Gbps. Until
YouFibre, Zzoomm and BeFibre Now Give Wi-Fi 7 Routers with All Plans
If you’re signing up for full fibre broadband from YouFibre, Zzoomm or BeFibre, there’s good news — you’ll now get a Wi-Fi 7 router as standard, no matter which broadband plan you choose. Until recently, this latest Wi-Fi technology was mostly reserved for people on the fastest and most expensive packages. Now, it’s becoming the
Sky Sports Adds 215+ Premier League Games & New Features
Sky has confirmed a major expansion of its Premier League broadcasting rights for the 2024/25 season, increasing its exclusive live matches from 128 to a minimum of 215. Alongside the extra fixtures, the broadcaster is introducing a set of new interactive features across Sky Glass, Sky Stream, Sky Q, NOW TV and the Sky Sports
Faster, Wider UK 4G & 5G with VodafoneThree Shared Network
VodafoneThree has switched on its Multi-Operator Core Network (MOCN) across 600 mast sites in the UK, a key milestone in the ongoing merger of Vodafone UK and Three UK. The upgrade allows 27 million customers on Vodafone UK, Three UK, VOXI, Talkmobile, and Smarty to connect to whichever mast delivers the strongest 4G or 5G
TalkTalk, Virgin Media, O2 Top Ofcom’s Latest Complaints Report
Ofcom has released its quarterly telecoms complaints data for Q1 2025, revealing which UK providers received the most customer complaints across broadband, mobile, landline, and pay TV services. The data reflects complaints made directly to Ofcom, not those reported to providers or resolved through external mediation. The figures are calculated per 100,000 customers, offering a
CityFibre Reveals Plans for 100Gbps Full Fibre Broadband Upgrade
CityFibre is getting ready for the next big leap in broadband. Its full fibre (FTTP) network already covers about 4.5 million homes and can handle speeds up to 10Gbps. Now, the network provider is planning to upgrade even further, with future technology like 50G-PON and 100G-PON expected to roll out in the 2030s. This means
Wi-Fi 6 Adoption in UK Grows, But Speed Gaps Remain
Ookla has just released a detailed analysis based on data from millions of speed tests conducted via Speedtest.net. The report focuses on a persistent issue across the broadband sector: the mismatch between advertised broadband speeds and the real speeds customers experience in their homes. While broadband infrastructure continues to improve—particularly with wider full fibre availability—actual
BT Confirms £4 Mid-Contract Hike for New Customers
BT has confirmed it will raise broadband prices by £4 annually for customers joining on or after 31 July 2025. This follows Ofcom’s regulatory update that replaced inflation-based mid-contract hikes with fixed, upfront increases. While the move brings greater pricing visibility, it also locks in steeper annual adjustments for consumers. The change affects BT, Plusnet
Virgin Media Uses Lumi AI to Improve Customer Support
Virgin Media and O2 have introduced Lumi AI, a smart new tool that supports their agents in handling customer issues more quickly and efficiently. The goal is to cut down waiting times and help customers get better, quicker solutions. The Reason Behind Lumi AI’s Arrival The UK broadband market is under growing pressure to improve
Why UK Broadband Prices Are Going Up in 2025
A recent Tarifica study revealed that UK broadband prices have risen by 7.86% between 2023 and 2025, a stark contrast to declining broadband prices in France, Germany, Spain, Italy, and the Netherlands. The UK broadband market has usually been competitive, with big providers and new networks keeping prices in check. This unexpected rise is a
