Vodafone Broadband Review 2025

Vodafone broadband is delivered over two networks — Openreach and CityFibre — which means it covers most areas. If your home isn’t reached by full fibre yet, you can still get one of their Fibre 1 or Fibre 2 plans, which work over older copper lines. For full fibre addresses, Vodafone now offers both standard and Pro 3 broadband, with Wi-Fi 7 support and download speeds well above 1Gb.

If you live in a large household, work from home, or just want reliable broadband with better Wi-Fi, Vodafone’s newer Pro 3 range is worth a look. For customers who want value but don’t need all the extras, Vodafone’s regular full fibre plans still offer good speeds at fair prices. And if you’re eligible for social tariffs, Vodafone also offers a lower-price Essentials Broadband option.

Who is Vodafone Broadband Best Suited For?

Vodafone broadband is an excellent choice for all types of homes. If you have a large house with more than a few people going online at once, Vodafone’s full fibre packages — especially the Pro 3 plans — offer a combination of speed and Wi-Fi coverage that’s ideal. With their Super Wi-Fi guarantee, Vodafone promises speeds of at least 10Mb in every room, or they’ll let you leave your contract without penalty.

Pro 3 broadband also includes 4G Broadband Back-up. This gives you a connection even if there’s a problem with your fixed-line service. It’s not as fast as fibre, but it helps keep your devices online for work or video calls.

Vodafone’s Xtra plan adds Apple TV 4K and Anytime UK calls. If you want to combine streaming with broadband and calls, it’s a good package that doesn’t require signing up to a full TV deal.

For full fibre areas served by CityFibre, Vodafone’s 2.2Gb plan delivers one of the fastest available broadband speeds for everyday households, and it includes symmetrical uploads — ideal for people who need to send large files or back up data online.

What Does Vodafone Broadband Include?

Vodafone broadband is offered in three main types:

• Fibre 1 and Fibre 2 – These are standard broadband plans for homes without full fibre. Speeds depend on your location and the quality of the copper line.
• Full Fibre – Vodafone’s standard full fibre plans use fibre lines to the home. Download speeds go up to 1,6Gb depending on the plan and area.
• Pro 3 Full Fibre – These are Vodafone’s premium plans. They come with Wi-Fi 7, Super Wi-Fi, 4G back-up, and other added features. The top speed is 2.2Gb where available.

Vodafone’s full fibre plans on CityFibre lines offer the same upload and download speeds. So if you choose the 910 plan, you get both 910Mb down and 910Mb up — provided that your router supports it.

Openreach-based plans have slower upload speeds. For example, the 150Mb plan usually comes with around 27Mb upload, and the 500Mb plan includes around 68Mb upload.

Router and Wi-Fi

Vodafone uses two different routers depending on your plan.

• Ultra Hub 7 – This is included with Pro 3 broadband. It supports Wi-Fi 7, which allows faster connections and better performance when lots of devices are online. It also works with Super Wi-Fi boosters.
• Power Hub – This comes with standard full fibre plans. It uses Wi-Fi 6 and supports many devices at once. It’s a good option for smaller homes or users who don’t need the latest tech.

For Wi-Fi coverage across your whole home, Vodafone includes up to three Super Wi-Fi boosters for free. If you still don’t get 10Mb in every room, you’re allowed to leave the contract early without a fee. That’s a strong Wi-Fi guarantee — and it’s not something many other providers offer.

What About Upload Speeds?

If you regularly send large files, join video calls, or back up data, upload speed matters. Vodafone’s upload speed depends on which network is available in your area.

On Openreach, upload speeds are slower than download. On CityFibre, they’re the same. That means you can upload files just as fast as you download them — up to 2.2Gb.

This makes a big difference for people who create content, share videos, or need reliable cloud access. For general use, Openreach upload speeds are still enough for video calls and backups, but not as fast as CityFibre.

4G Broadband Back-up

All Pro 3 plans come with a 4G dongle that provides backup if your main broadband line stops working. You’ll get a 100GB monthly limit, which is enough to keep your devices connected during an outage.

It’s not meant to replace full fibre for streaming or downloads, but it helps keep things running until your connection is fixed. Once the fibre line is back, Vodafone automatically switches you back from 4G.

Apple TV and Calls with Xtra

Vodafone Xtra is an optional add-on with Pro 3 broadband. It gives you:

• An Apple TV 4K box (you keep it after activation)
• Three months of Apple TV+ free
• Anytime UK calls to landlines and mobiles

If you already use streaming apps and want a simple way to get them on your TV, Xtra is a good option. It also means you don’t need to take a big TV package. You can cancel Apple TV+ after the trial or keep it going — it’s up to you.

What Speeds Can You Expect?

Vodafone lists average peak-time speeds in line with industry rules. These are the speeds you’re most likely to get in the evenings when everyone is online.

The 2.2Gb plan is the fastest, but to get the full speed you’ll need to connect with a cable. Wi-Fi 7 helps share the speed between more devices, but your phone, laptop, or tablet may not hit the full 2.2Gb alone.

If you’re after fast streaming or large downloads, the 500Mb and 910Mb plans offer plenty of speed. Even the 150Mb plan is fine for everyday use in most homes.

Changing Providers and Switching

Vodafone supports the new One Touch Switch system. This means Vodafone will take care of moving your connection from your old provider.

If you’re still in contract with another broadband company, Vodafone may cover up to £100 of your early exit fee — but only on selected plans.

Every Vodafone broadband plan has a minimum contract term. If you leave early, you may need to pay an exit fee — unless you’re eligible under the Super Wi-Fi guarantee or a service problem that breaches your guaranteed speed.

Each April, Vodafone increases its Home Broadband prices by £3. This is clearly shown in the small print, so it’s not a surprise, but it’s something to be aware of.

Vodafone’s Essentials Plan

If you’re on Social tariff benefits, you might be able to get Vodafone’s Essentials Broadband. This is a fixed-speed plan that costs £20 per month. It’s a 12-month contract with no price rises during the term.

There’s no set-up fee, and you can leave any time if your eligibility changes. Vodafone Essentials is one of the better social tariffs in the UK broadband market. It gives you an affordable plan without the usual extra costs or penalties.

Customer Support and Service

Vodafone has improved its broadband customer support over the past year. According to Ofcom’s 2025 report, Vodafone had the shortest average call wait time among fixed broadband providers — just 25 seconds. It also had one of the lowest call drop rates at 2%.

If you want help quickly, that matters. Waiting on hold for long periods can be frustrating, so it’s good to see Vodafone is performing well here.

Vodafone also supports the Ofcom Broadband Speeds Code. This means you’ll get a personalised speed estimate when you sign up. If the provider can’t meet your minimum guaranteed speed — even after trying to fix it — you can leave without paying a penalty.

Vodafone’s Strengths

• Fast full fibre broadband with speeds up to 2.2Gb in some areas.
• Ultra Hub 7 supports Wi-Fi 7 for better in-home performance.
• Super Wi-Fi coverage guarantee — at least 10Mb in every room or you can leave.
• 4G back-up for peace of mind during outages.
• Apple TV 4K bundle option for streamers and families.
• Symmetrical upload speeds on CityFibre plans.
• Social tariff (Essentials) with no hidden fees or price hikes.
• Short call waiting times according to Ofcom.

A Few Things to Note

• Prices go up by £3 every April, even during your contract.
• 4G back-up comes with a 100GB monthly limit — not unlimited data.
• Upload speeds on Openreach plans are slower than download.
• If you want a full TV platform, Vodafone offers Apple TV, but not Sky-like bundles.

Is Vodafone Broadband Any Good?

Vodafone broadband is one of the best full fibre options for many UK homes. It offers fast full fibre speeds, wide availability, and useful extras. The Pro 3 range stands out with Wi-Fi 7, 4G backup, and a clear Wi-Fi guarantee. If your address is in a CityFibre area, you can also get symmetric speeds up to 2.2Gb.

The optional Xtra plan adds Apple TV and Anytime calls without needing to sign up for a full TV bundle. Essentials Broadband gives a safety-net option for those on lower incomes.

If you want fast speeds, reliable coverage across your whole home, and quick support when you need it, Vodafone is well worth considering. For those who value powerful Wi-Fi and want to avoid long hold times, it ticks many boxes.

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