Sky Broadband and TV Packages – Latest Deals

Sky broadband comes in two main types.

Superfast – average speed around 60–70Mbps. This uses fibre to the cabinet with copper for the final stretch, and is still available across most of the UK. It’s suitable for lighter households or where full fibre has not yet reached.

Full Fibre – a growing range of faster broadband plans, delivered over fibre all the way to the home. Speeds start at 75Mbps and go up to multi-gigabit.

Options include:

• Full Fibre 75 – average 75Mbps download, 16–18Mbps upload.
• Full Fibre 100 – average 100Mbps download, 18Mbps upload.
• Full Fibre 150 – average 150Mbps download, 27Mbps upload.
• Full Fibre 300 – average 300Mbps download, 40Mbps upload.
• Full Fibre 500 – average 500Mbps download, 60Mbps upload.
• Full Fibre Gigafast – average 900Mbps download, 90–100Mbps upload.
• Full Fibre Gigafast+ up to 2.5Gbps or higher where available, with symmetrical upload speeds.

All Sky broadband plans comes with unlimited data. Customers can take broadband on its own, or choose to add Sky TV through Sky Stream, as well as Sky Talk for a digital landline if needed.

The Sky Broadband Hub

All plans come with the Sky Broadband Hub router.

Specs:

• Dual-band Wi-Fi 5
• 8 internal antennas
• 4 gigabit ethernet ports
• WPA2 security
• Supports Sky Broadband Boost add-on (mesh pods)

Performance is solid — better range than Plusnet’s Hub Two and reliable in most homes. It’s not Wi-Fi 6, but the hardware is robust and Sky’s optional mesh pods cover larger properties.

If you’re on one of Sky’s faster full fibre packages, you’ll get the Sky Max Hub instead. This one is WiFi 6 enabled, so it can deliver higher speeds and cope better with multiple devices running at the same time.

It also comes with some smarter features built in — like automatic scanning to spot and fix problems on the network before you notice them.

The Max Hub is designed for bigger, more connected homes, supporting up to 120 devices with stronger signal coverage thanks to its upgraded antenna design.

Installation and setup

Switching is simple if you’re already with an Openreach provider. Most installs are done remotely, with no engineer visit.

For full fibre, an engineer will install an ONT box if you don’t already have one. Appointments usually take two hours.

Activation is normally within 10 working days.

Speeds and performance

Sky’s advertised speeds are realistic. Ofcom’s 2025 report shows:

• Sky customers on Superfast average 59Mb (close to the 61Mb claim).
• Ultrafast packages hit advertised speeds for most users at peak times.
• Reliability is above average, with fewer outages than TalkTalk or Vodafone.

Sky also offers a speed guarantee — if your connection regularly falls below the minimum, you can leave without penalty.

Reliability

Sky scores well for reliability.

• Ofcom’s Q1 2025 figures show only 13 complaints per 100,000 customers (slightly better than the industry average of 16).
• Faults are fixed within 2 days on average.
• Customer satisfaction sits at 86%, compared to an industry average of 82%.

Not the very best — EE and Plusnet score higher — but Sky is comfortably above average.

Wi-Fi coverage

The Sky Hub alone is fine for most homes. If you need more, Sky offers Broadband Boost, which includes Wi-Fi guarantee and mesh pods.

That puts Sky ahead of providers like Plusnet, which don’t offer any mesh system or guarantee.

Sky Broadband and TV deals

You can bundle Sky broadband with Sky TV for a single monthly price. Bundles are usually cheaper than taking services separately.

• Superfast + Sky Stream – around £40/month. Includes broadband at 61Mb and Sky Entertainment pack with Netflix.
• Ultrafast 145Mb + Sky Stream – around £45/month. Good for families with multiple devices and 4K streaming.
• Gigafast 900Mb + Sky Stream – around £55/month. Best for large homes, gamers and 4K/8K content.

Contract length: 18 months for Sky TV, 24 months for broadband.

Hardware included:

• Sky Hub router – dual-band Wi-Fi 5, 8 antennas, 4 gigabit ports.
• Sky Stream box – UHD support, voice control, Netflix built in.

Extras you can add:

• Sky Sports or Sky Cinema packs.
• Whole Home Wi-Fi guarantee (mesh pods).
• Additional Sky Stream boxes (£12/month each) for multiroom.

Sky Glass TV deals

Sky Glass is Sky’s own smart TV with everything built in — no box, no dish. It comes in 43", 55" and 65" sizes.

Specs:

• 4K Ultra HD Quantum Dot display.
• HDR (HDR10, HLG, Dolby Vision).
• 6 integrated speakers, 360° Dolby Atmos sound.
• Choice of five colours (black, white, green, pink, blue).
• Voice control built in.

Sky Glass works over broadband, streaming all live channels and apps directly. You just plug it into the mains and Wi-Fi.

Deals (2025):

• Pay upfront (from £699) or spread the cost over 24–48 months.
• Combine with a Sky TV subscription from around £26/month.
• Works with Sky broadband or any other full fibre provider.

Pros:

• All-in-one: no box, no dish, no cables.
• Built-in soundbar means no need for extra kit.
• Looks like a premium smart TV.

Cons:

• Needs a fast, stable broadband connection (at least 30Mb recommended).
• Locked to Sky’s platform — you can’t use it as a free smart TV without Sky.
• Picture quality is good, but not the very best compared to high-end LG or Samsung OLEDs.

Customer service

Sky’s customer service is UK-based, available by phone, live chat, and app. Lines are open every day, including evenings.

• Average wait times: under 5 minutes (Ofcom 2025).
• Complaint levels: better than TalkTalk, worse than Plusnet.
• Satisfaction: 86% overall.

It’s reliable, though not the absolute best in the market.

Sky vs rivals

Sky vs BT

• Similar speeds and coverage.
• BT’s router supports mesh and Wi-Fi guarantee.
• Sky is usually cheaper, especially if bundled with TV.

Sky vs Virgin Media

• Virgin offers faster top speeds (up to 2Gb).
• Sky’s customer service record is stronger.
• Sky is more widely available outside Virgin’s network.

Sky vs Plusnet

• Plusnet is cheaper and has fewer complaints.
• Sky has better router options and Wi-Fi guarantee.
• Sky offers TV bundles, Plusnet doesn’t.

Sky vs Vodafone

• Vodafone is cheaper and includes Wi-Fi 6 router.
• Sky is more reliable and has stronger service.
• Sky suits families; Vodafone suits budget buyers.

Pros and cons

Pros

• Choice of 61Mb to 900Mb speeds
• Reliable performance, above-average service
• Sky Hub router has good range
• Optional Wi-Fi guarantee with mesh pods
• TV and broadband bundles available

Cons

• Not the cheapest
• Broadband Hub router lacks Wi-Fi 6
• Annual price rise
• Contracts are 24 months only

Verdict

Sky broadband is a safe choice for most households. Speeds are solid, reliability is good, and the option to add TV or Wi-Fi guarantee makes it flexible.

It costs more than budget providers like Plusnet or Vodafone, but you get stronger kit and better support.

If you want broadband that’s stable and works well across a family home — and especially if you already want Sky TV — Sky broadband is an easy recommendation.