BeFibre offers residential fibre-to-the-premises (FTTP) broadband through the Full Fibre Limited network. It operates independently of Openreach and Virgin Media infrastructure. All broadband plans provide symmetrical upload and download speeds — 150Mbps, 500Mbps, 900Mbps, and 2.3Gbps — with no usage limits, no line rental, and no price changes during the contract term.
Each connection runs entirely on fibre, from the local exchange to the home. BeFibre includes a tri-band Wi-Fi 6 router with all plans, supports IPv6 by default, and gives customers the option to add digital voice, mesh Wi-Fi, and static IPs. Higher-speed plans will soon include Wi-Fi 7 routers as part of a phased rollout starting mid-2025. Service availability is postcode-based and limited to selected towns.
Symmetrical Speeds
BeFibre only offers FTTP connections, which means the fibre line connects directly to the property without using copper at any point. This setup supports consistent throughput in both directions. Unlike most national ISPs that prioritise download speeds and limit uploads, BeFibre matches them on every plan:
- 150Mbps down / 150Mbps up
- 500Mbps / 500Mbps
- 900Mbps / 900Mbps
- 2.3Gbps / 2.3Gbps
This is useful for remote workers, creators, or anyone who regularly uploads files, uses cloud services, or makes video calls. There’s no fair usage policy or traffic throttling on any plan.
Compare BeFibre full fibre plans with fast upload speeds and fixed pricing.
Exclusive voucher offer available now — ends soon.
Explore BeFibre DealsRouter and Home Wi-Fi
BeFibre supplies a Linksys Velop MX4000 router, which supports Wi-Fi 6, tri-band performance, and 3 gigabit Ethernet ports. It’s capable of handling high speeds over wireless and supports features like MU-MIMO and device prioritisation.
| Linksys Velop MX4000 Series – Key Specifications | |
|---|---|
| Wi-Fi Standard | 802.11ax (Wi-Fi 6), Tri-Band |
| Processor | 1.4 GHz Quad-Core |
| Coverage | Up to 2,700 sq ft per node |
| Ethernet Ports | 3× Gigabit Ethernet + 1× Gigabit WAN |
| USB Port | 1× USB 3.0 (local file sharing only) |
| Mesh Technology | Intelligent Mesh™, Seamless Roaming |
| Multi-Device Support | MU-MIMO, OFDMA, 8 Spatial Streams |
| Wi-Fi Security | WPA2/WPA3, Guest Network |
| Parental Controls | Yes (via app) |
| Channel Support | 20 MHz, 40 MHz, 80 MHz |
| SMB Support | SMB v2.0, FAT32/NTFS/HFS+ |
| Reset & Setup Buttons | Reset, WPS, On/Off Switch |
| Power Input | 12V, 3A Adapter |
| Weight | 0.95 kg (2.15 lbs) |
| Dimensions | 3.1 in × 3.1 in × 7.3 in |
You can also request BeMesh — an add-on mesh system that extends Wi-Fi coverage in larger homes. It works with the default router and is available for a small monthly fee.
From mid-2025, BeFibre plans to offer Wi-Fi 7 routers on the Be900 and Be2300 plans. These will support wider channels, higher speeds, and better performance when multiple devices are connected. The upgrade is part of BeFibre’s partnership with Heights Telecom.
Installation Process
BeFibre installs a fibre connection directly into your home. A small box called the Customer Splice Point is placed outside. From there, the fibre is routed indoors, where engineers install a compact device called an Optical Network Terminal (ONT). The ONT connects to the router using a standard Ethernet cable.
The engineer confirms the fibre signal and sets up the router. Most installations take 1–2 hours. If any drilling is required, you’ll be informed in advance. If you rent your home, you may need permission before installation.
Optional Features: Static IP, BeTalk, and Mesh Wi-Fi
BeFibre keeps the core broadband product simple, but you can customise it:
- Static IP address: Useful for remote access, port forwarding, or home servers. Available for a monthly fee.
- BeTalk: A digital home phone line that uses the broadband connection. You can keep your existing number.
- BeMesh: Additional Wi-Fi units to boost coverage in larger or multi-storey homes.
These extras are optional and can be added when you order.
Network Coverage and Availability
BeFibre builds its network in phases and only operates in areas where Full Fibre Limited has completed fibre infrastructure. It doesn’t use Openreach or cable lines, so availability is limited. You’ll need to use the postcode checker on BeFibre’s site to confirm if your address is eligible.
As of 2025, the network covers parts of:
- Greater Manchester
- Merseyside
- Staffordshire
- Derbyshire
- Essex
- Northamptonshire
- Warwickshire
- Gloucestershire
If BeFibre is available at your address, it’s a viable alternative to big providers like BT — especially if you need symmetrical upload speeds.
Performance
BeFibre delivers consistent performance across all plans. Because the network is built entirely on fibre, latency stays low and speeds remain stable, even during peak times. Upload and download speeds are generally close to the advertised rate when using a wired connection. Over Wi-Fi, speeds may vary depending on home layout, interference, and device capability.
There is usually less packet loss compared to older FTTC or cable networks, and jitter remains low enough for uninterrupted video calls and gaming.
Customer Service
UK based customer support is available Monday to Friday, 8:30am to 6:00pm. You can reach them by phone or submit a request online. Engineers can assist with installation, router setup, and network checks.
BeFibre also provides online setup guides and troubleshooting steps through its help centre. If hardware replacement is needed, it can be arranged by post or through an engineer visit depending on the issue.
Trustpilot reviews give BeFibre an average rating of around 4.2 to 4.3 stars. Most positive feedback is about speed consistency and price transparency. Some users have reported longer install times during early rollout phases, and support response times outside working hours may be limited.
Comparison with Other Providers
In the UK, few providers offer symmetrical speeds on consumer plans. Here’s how BeFibre compares at the higher speed tiers:
| Provider | Download / Upload | Wi-Fi 7 Ready | Price Increases |
|---|---|---|---|
| BeFibre | 900 / 900 Mbps | soon | No |
| BT | 900 / 110 Mbps | No | Yes |
| Virgin Media | 1130 / 104 Mbps | No | Yes |
| Sky | 900 / 100 Mbps | No | Yes |
BeFibre is one of the few that offers symmetrical uploads and pricing that doesn’t increase during the contract. Its performance is competitive with top-tier plans from BT and Virgin, but pricing is usually lower for equivalent speeds.
Final Verdict
BeFibre focuses on delivering fibre broadband with symmetrical speeds, consistent performance, and straightforward pricing. Its infrastructure avoids copper completely, and the upload speeds alone make it stand out — especially for users who need fast upload speeds.
There are no installation fees, no mid-contract price hikes, and the hardware is capable of handling high-speed use. Coverage is still limited to selected regions, and support is not available 24/7, but where the service is live, it’s one of the best FTTP options on the market.
When available, BeFibre is hard to beat for symmetrical speeds and straightforward pricing.
