Hyperoptic 150Mb Superfast Broadband Review: Is It Any Good?

First up, speed. Hyperoptic offers 150 Mbps downloads AND 150 Mbps uploads. That’s genuinely impressive! Most broadband at this price point gives you pathetic upload speeds (we’re looking at you, Openreach networks). BT Full Fibre 150? Only 10 Mbps upload. Hyperoptic crushes it with proper symmetrical speeds.

This upload speed thing actually matters way more than you’d think. If you’re on Zoom calls all day, uploading work files to the cloud, or sharing videos with mates, you’ll notice the difference immediately. Trust us on this one.

The price? Starting from £21.99 monthly through our exclusive offer, with free setup thrown in. That’s solid value considering you’re getting genuine full fibre straight into your home. No dodgy copper cables from the 1950s here!

Plus you can choose contract lengths that actually make sense – grab a 1-month rolling contract if you’re not ready to commit, or lock in for 24 months and save some cash.

Here’s how it stacks up against the competition. As you can see, those upload speeds make a massive difference!

What You Get

Here’s the full package breakdown:

• 150 Mbps download and 150 Mbps upload (properly symmetrical!)
• Unlimited data with zero throttling
• Wi-Fi 6 router included (no monthly rental charge, thankfully)
• Choice of 24-month, 12-month, or rolling 1-month contracts
• Optional digital phone service if you still use landlines (no judgment)
• Free setup worth £19 through our website.
• 30-day cancellation window to test it risk-free

The router performs well in most homes. If you live in a massive house or have thick walls that hate Wi-Fi signals, Hyperoptic offers Total Wi-Fi mesh extenders. They cost extra but genuinely solve dead zone problems rather than just taking your money.

The Good Stuff

Let’s talk about what Hyperoptic gets right.

The speeds are rock solid. Because they run fibre cables directly into your building – not just to a cabinet down the street – you actually get the speeds they promise. Revolutionary concept, right? Even during peak evening hours when everyone’s streaming Stranger Things, your connection holds up.

Customer service is genuinely decent. Hyperoptic scores well above most big-name providers on Trustpilot. Their UK-based team picks up quickly, and they don’t mess you about when you’ve got a problem. It’s refreshing, honestly.

The router doesn’t suck. You get a Wi-Fi 6 router (either Zyxel EX5601 or EX3301) included. It handles multiple devices without breaking a sweat, which is exactly what you need in 2025 when you’ve got laptops, phones, tablets, smart speakers, and probably a robot hoover all fighting for bandwidth.

No data caps or fair use nonsense. Unlimited means unlimited. Download 4TB of… totally legal files… and Hyperoptic won’t send you angry letters or slow you down. Freedom!

The setup is straightforward. In most flats and new builds where Hyperoptic operates, the fibre’s already installed. You plug in the router, switch it on, done. If you need an engineer visit, they actually turn up when they say they will. Again, revolutionary stuff.

The Not-So-Good Bits

Now for the reality check, because no provider is perfect.

Coverage is limited. This is the big one. Hyperoptic mainly operates in cities and newer apartment buildings. If you live in a sleepy village in the Cotswolds, you’re out of luck. Check their website to see if your postcode makes the cut.

Price increases are coming. From June 2025, 24-month contracts include a £3 annual price hike every April. It’s transparent (they tell you upfront), but it still stings a bit.

Want a static IP? That’ll be £5 extra per month. Most people don’t need one, but if you do, prepare to cough up.

No TV bundles or mobile deals. Hyperoptic does broadband and that’s it. If you want everything bundled together like the old days, look elsewhere.

Still reading? Brilliant. We reckon Hyperoptic 150Mb offers excellent bang for your buck if you can actually get it at your address.

Routers

The Hyperoptic 150Mb plan includes a Zyxel EX5601 or EX3301 Hyperhub, depending on stock. Both are Wi-Fi 6 routers designed to handle multiple devices efficiently and maintain strong coverage in flats and small houses.

Wi-Fi 6 improves speeds and reduces latency when several devices are connected at once. You can manage your network using the Hyperoptic app, check connected devices, and share your Wi-Fi credentials easily.

For larger homes or multi-storey properties, Hyperoptic offers Total Wi-Fi, a mesh system that uses Minihub extenders to boost signal strength in rooms further from the router. It’s available as an add-on at checkout or later through your account.

Installation

In modern flats and new builds, Hyperoptic’s fibre is often pre-installed. You order, they post you a router, you plug it in. Takes about 10 minutes. Job done.

If your building needs connecting first, an engineer books a visit and installs a small fibre socket (called an ONT). Most installations finish in under an hour. They don’t make a mess, they don’t judge your questionable decor choices, and they leave everything working.

Through BroadbandAnalyst you skip the £19 setup fee completely. Nice little saving there.

Hyperoptic 150Mb Superfast + Total Wi-Fi

Got a bigger home or annoying Wi-Fi dead zones? Hyperoptic’s Total Wi-Fi sorts this out properly.

What you get: Total Wi-Fi is Hyperoptic’s mesh system that extends your broadband signal throughout your entire property. No more standing in the hallway trying to get signal, no more buffering in the bedroom.

The system includes a Minihub – their compact Wi-Fi extender that syncs with your main router. It’s got a sleek design that doesn’t look like ugly tech from 2005, so it won’t ruin your carefully curated interior aesthetic.

Setting it up is dead easy. The instructions in the box walk you through everything. Basically, you plug it in, follow a few simple steps, and boom – Wi-Fi everywhere. If you get stuck, their My Account support page has guides.

One Minihub handles most homes without breaking a sweat (they’re surprisingly powerful for their size). But if you live somewhere massive or have particularly stubborn thick walls, you can grab additional Minihubs to extend coverage even further. Just contact Hyperoptic and they’ll sort you out.

When can you add it? Anytime! Order it when you first sign up, or add it later through your account if you realise you need better coverage.

Fair warning: If you’re already locked into a 12 or 24-month contract and want to add Total Wi-Fi, you might need to switch to a new package. This could mean agreeing to fresh minimum terms and potentially different monthly charges. Check with Hyperoptic first to avoid surprises.

Performance

Right, let’s get practical. What can you actually do with 150 Mbps?

Streaming: Multiple 4K streams running simultaneously? No problem. Everyone watching different Netflix shows? Easy. Someone gaming while others stream? Still smooth.

Working from home: HD video calls stay crystal clear even when family members are hogging bandwidth downstairs. Upload large presentations or datasets without wanting to throw your laptop out the window.

Gaming: Low latency keeps online gaming responsive. Downloads for massive game updates (looking at you, Call of Duty) finish in reasonable time rather than taking overnight.

General use: Web browsing, social media, music streaming – everything just works without buffering or lag.

The symmetrical 150 Mbps upload genuinely changes things if you regularly send large files or do video calls. Most providers still give you embarrassingly slow uploads even on “fast” packages.

Hyperoptic guarantees you’ll get at least 150 Mbps download. If you consistently get less, they investigate and fix it or let you cancel without penalties. Fair enough.

Customer Service

Hyperoptic punches well above its weight here. While big names like Virgin Media and BT score poorly on Trustpilot (1.6 and 1.6 respectively, ouch), Hyperoptic maintains much better ratings.

Their UK-based support team operates seven days a week with decent hours. Response times beat most competitors. When you ring, actual humans answer relatively quickly rather than keeping you in hold music hell for 45 minutes.

Hyperoptic participates in Ofcom’s automatic compensation scheme too. Translation: if they mess up installation timing or take ages fixing faults, money automatically appears in your account. Simple as that.

Our Verdict

So that’s it. Hyperoptic 150Mb delivers exactly what it promises – fast, reliable full-fibre broadband with genuinely good upload speeds at a fair price.

Coverage remains the main limitation. If Hyperoptic serves your building, brilliant – you’re getting excellent value. If not, tough luck (for now).

Overall we’re giving it 4 stars. We love the symmetrical speeds and solid reliability, but coverage limitations stop it reaching 5 stars. We recommend it without hesitation if you can actually get it installed.

The deal through BroadbandAnalyst includes free setup (worth £19), which sweetens things nicely.

Who Should Get This

Hyperoptic 150Mb works brilliantly for:

• Households with 4-7 devices all fighting for internet
• Families who stream different shows on multiple screens
• Anyone working from home who needs reliable video call quality
• People who regularly upload files (photographers, designers, anyone backing up to the cloud)
• Gamers who want decent speeds without spending silly money
• Anyone fed up with rubbish upload speeds on normal broadband

Who Should Look Elsewhere

Skip Hyperoptic if:

• It’s not available at your address (check their website first)
• You want TV and mobile bundled with your broadband
• You need multi-gigabit speeds (check their 500Mb or 1Gb plans instead)
• You live somewhere rural where Hyperoptic doesn’t operate

How Does It Compare?

Let’s be honest about the alternatives:

BT Full Fibre 150 – Similar download speed but only 10 Mbps upload. Seriously underwhelming if you need to send anything. Wider availability though.

Sky Full Fibre 150 – Better upload than BT at 27 Mbps, but still nowhere near Hyperoptic’s symmetrical 150 Mbps. Good TV options if that matters to you.

Vodafone Full Fibre 150 – Uses CityFibre network, offers symmetrical 150/150 speeds like Hyperoptic. Comparable performance where available. Worth comparing prices.

Community Fibre 150 – Another symmetrical option but London-only. Excellent if you’re in their coverage area.

FAQ

Do I definitely get 150 Mbps?

Yes, Hyperoptic guarantees minimum 150 Mbps download. If you consistently get less, they investigate or let you walk away penalty-free.

Will my bill increase mid-contract?

24-month contracts include £3 annual price rises each April starting June 2025. Shorter contracts don’t have this clause.

Can I use my own router?

Technically yes, but you’ll need to configure VLAN settings manually on their ONT. The included Wi-Fi 6 router works brilliantly for most people anyway.

Do I need a phone line?

Nope! Hyperoptic runs on pure fibre. Add their digital voice service only if you actually want landline calls.

Is there a cheap option for low-income households?

Yes, the Fair Fibre Plan offers 150 Mbps speeds on rolling contracts for eligible households. Worth checking if you qualify.

Bottom Line

Hyperoptic 150Mb Superfast represents one of the strongest mid-speed fibre deals in the UK right now. Proper symmetrical speeds, genuine reliability, flexible contracts, and decent pricing make it a no-brainer where available.

The free setup offer through BroadbandAnalyst makes it even more attractive. If you live in a Hyperoptic-ready building and want dependable broadband that actually delivers on promises, this ticks all the boxes.