Hyperoptic 150Mb Superfast Broadband Review: Is It Any Good?
Solid speeds at a reasonable price with brilliant upload speeds – this is a strong mid-range fibre option. Hyperoptic delivers consistent performance without the usual upload speed compromises. We’re giving it 4.5 stars and recommend it for hybrid workers and streaming households.
One of the smaller but rapidly growing fibre networks in the UK, Hyperoptic definitely deserves your attention. Let’s walk through what really matters when choosing broadband – speed, reliability, and value for money.
Hyperoptic Broadband Deals in Your Area
150Mb Fibre
Broadband Only
First up, speed. Hyperoptic offers an average 159Mbps download speed and an average 157Mbps upload speed. That’s genuinely impressive! Most broadband at this price point gives you pathetic upload speeds. BT Full Fibre 150 offers only a 30Mbps upload speed. Hyperoptic crushes it with a much faster upload speed.
This upload speed thing actually matters way more than you’d think. If you’re on Zoom calls all day, uploading work files to the cloud, or sharing videos with mates, you’ll notice the difference immediately. Trust us on this one.
The price? £21.99 monthly through our exclusive 12-month offer, with free setup thrown in. That’s solid value considering you’re getting genuine full fibre straight into your home. No dodgy copper cables from the 1950s here!
Plus, depending on availability at your premises, you can choose contract lengths that actually make sense – grab a one-month rolling or 12-month contract if you’re not ready for a longer commitment, or lock in for 24 months and save some cash.
Here’s how it stacks up against the competition. As you can see, those upload speeds make a massive difference!
What You Get
Here’s the full package breakdown:
- Average 159Mbps download and 157Mbps upload speeds
- Unlimited data with zero throttling
- Hyperhub router included with Wi-Fi 6 models available
- Choice of 24-month, 12-month or rolling one-month contracts, depending on availability
- Optional digital phone service if you still use landlines (no judgment)
- Free setup through our website
- 30-day cancellation window with no early termination fee, although charges for services used and certain installation or activation costs can apply
The router performs well in most homes. If you live in a massive house or have thick walls that hate Wi-Fi signals, Hyperoptic offers Total Wi-Fi mesh extenders. They cost extra but can improve coverage in Wi-Fi dead zones.
The Good Stuff
Let’s talk about what Hyperoptic gets right.
The speeds are rock solid. Because they run fibre cables directly into your building – not just to a cabinet down the street – the current package offers average peak-time speeds of 159Mbps download and 157Mbps upload when one device connects to the router using an Ethernet cable. Wi-Fi speeds vary according to the device, router position, interference and the number of connected devices.
Customer service is genuinely decent. Hyperoptic scores well above most big-name providers on Trustpilot. Its support team operates seven days a week, and you can contact it by phone or through My Account when you’ve got a problem. It’s refreshing, honestly.
The router doesn’t suck. You get a Hyperhub included, although the exact model can vary. Hyperoptic currently uses several router models, including Wi-Fi 6 options from Zyxel and ZTE. It manages multiple devices efficiently, which is exactly what you need in 2026 when you’ve got laptops, phones, tablets, smart speakers, and probably a robot hoover all fighting for bandwidth.
No data caps or fair use nonsense. Unlimited means unlimited. Download 4TB of… totally legal files… and Hyperoptic won’t send you angry letters or slow you down. Freedom!
The setup is straightforward. In many flats and new builds where Hyperoptic operates, the fibre equipment is already installed. You plug in the router, switch it on, done. If you need an engineer visit, Hyperoptic arranges an installation appointment.
The Not-So-Good Bits
Now for the reality check, because no provider is perfect.
Coverage is limited. This is the big one. Hyperoptic operates in 64 UK towns and cities, serving houses as well as apartment buildings, but availability varies from one property to another. If Hyperoptic hasn’t reached your premises, you’re out of luck. Check their website to see if your postcode makes the cut.
Price increases are coming. Current 24-month contracts include a £4 price increase every April. It’s transparent because they tell you upfront, but it still stings a bit.
Want a static IP? That’ll be £5 extra per month. Most people don’t need one, but if you do, prepare to cough up.
No TV bundles or mobile deals. Hyperoptic offers broadband and an optional digital phone service, but it does not offer TV or mobile bundles. If you want everything bundled together like the old days, look elsewhere.
Still reading? Brilliant. We reckon Hyperoptic 150Mb offers excellent bang for your buck if you can actually get it at your address.
Routers
The Hyperoptic 150Mb plan includes a Hyperhub, although the exact model supplied can vary. Hyperoptic currently uses several models, including Wi-Fi 6 routers from Zyxel and ZTE.
Wi-Fi 6 improves speeds and reduces latency when several compatible devices are connected at once. You can manage your account through My Account and use the router’s browser-based settings to check connected devices and change your Wi-Fi credentials.
For larger homes or multi-storey properties, Hyperoptic offers Total Wi-Fi, a mesh system that uses Minihub extenders to boost signal strength in rooms further from the router. It’s available as an add-on at checkout or later through your account.
The Hyperhub and Minihub remain Hyperoptic’s property. You might need to return the equipment or leave it at the property when your service ends.
Installation
In modern flats and new builds, Hyperoptic’s fibre equipment is often pre-installed. You order, they post you a router, you plug it in. Activation can take only a few minutes when a working Hyperoptic connection is already present. Job done.
If your home needs connecting first, an engineer books a visit and installs a suitable fibre connector. This can be a Hyperoptic socket, an optical network terminal or a fibre converter. The engineer completes the installation and checks the connection.
Through BroadbandAnalyst, you can get free setup with the current exclusive offer. Nice little saving there.
Hyperoptic 150Mb Superfast + Total Wi-Fi
Got a bigger home or annoying Wi-Fi dead zones? Hyperoptic’s Total Wi-Fi sorts this out properly.
What you get: Total Wi-Fi is Hyperoptic’s mesh system that extends your broadband signal to rooms further from the main router. No more standing in the hallway trying to get a signal, no more buffering in the bedroom.
The system includes one Minihub – their compact Wi-Fi extender that syncs with your main router. It’s got a sleek design that doesn’t look like ugly tech from 2005, so it won’t ruin your carefully curated interior aesthetic.
Setting it up is dead easy. The instructions in the box walk you through everything. Basically, you plug it in and follow a few simple steps. If you get stuck, their My Account support page has guides.
One Minihub is included with Total Wi-Fi. If Hyperoptic finds that it isn’t enough to improve the Wi-Fi signal after completing its troubleshooting steps, it may supply one further Minihub.
When can you add it? Anytime! Order it when you first sign up, or add it later through your account if you realise you need better coverage.
If you’re already locked into a 12 or 24-month contract, you can add Total Wi-Fi through My Account. Any changes to your broadband package, minimum term or monthly charges will be shown before you confirm the order.
Performance
Right, let’s get practical. What can you actually do with an average 159Mbps download speed?
Streaming: Multiple 4K streams running simultaneously? No problem. Everyone watching different Netflix shows? Easy. Someone gaming while others stream? Still smooth.
Working from home: HD video calls stay crystal clear even when family members are hogging bandwidth downstairs. Upload large presentations or datasets without wanting to throw your laptop out the window.
Gaming: Full-fibre connections generally offer low latency, which keeps online gaming responsive. Downloads for massive game updates (looking at you, Call of Duty) finish in reasonable time rather than taking overnight.
General use: Web browsing, social media, music streaming – everything just works without buffering or lag.
The average 157Mbps upload speed genuinely changes things if you regularly send large files or make video calls. Most providers still give you embarrassingly slow uploads even on “fast” packages.
The current 150Mb package has a 150Mbps minimum download speed to the Hyperhub, as confirmed in the customer’s Contract Summary. This is not a guarantee that every device will receive 150Mbps over Wi-Fi.
If the service speed falls below the minimum on three or more consecutive days during the investigation period and Hyperoptic cannot resolve the problem, it provides instructions for leaving without an early termination fee. Customers must report the problem, follow the testing instructions and allow Hyperoptic time to investigate and repair it.
Customer Service
Hyperoptic punches well above its weight here. It maintains a much better Trustpilot rating than several larger broadband providers.
Its support team operates seven days a week with decent hours. Customers can contact Hyperoptic by phone, email or through My Account. When you ring, actual humans answer rather than leaving everything to automated online tools.
Hyperoptic has an automatic compensation policy for eligible customers. It can pay compensation for delayed activation, qualifying service outages, delayed switching and missed engineer appointments.
However, some customers receive Hyperoptic’s Make it Right Policy instead. The customer’s Contract Information document confirms which policy applies. Compensation also depends on the conditions and exclusions attached to the relevant policy.
Our Verdict
So that’s it. Hyperoptic 150Mb delivers fast, reliable full-fibre broadband with genuinely good upload speeds at a fair price.
Coverage remains the main limitation. If Hyperoptic serves your building, brilliant – you’re getting excellent value. If not, tough luck for now.
Overall, we’re giving it 4.5 stars. We love the fast upload speed and solid reliability, but coverage limitations stop it reaching five stars. We recommend it without hesitation if you can actually get it installed.
The deal through BroadbandAnalyst includes free setup, which sweetens things nicely.
Who Should Get This
Hyperoptic 150Mb works brilliantly for:
- Households with several devices all fighting for internet
- Families who stream different shows on multiple screens
- Anyone working from home who needs reliable video call quality
- People who regularly upload files, including photographers, designers and anyone backing up to the cloud
- Gamers who want decent speeds without spending silly money
- Anyone fed up with rubbish upload speeds on normal broadband
Who Should Look Elsewhere
Skip Hyperoptic if:
- It’s not available at your address
- You want TV and mobile bundled with your broadband
- You need multi-gigabit speeds, as Hyperoptic’s fastest home plan currently offers an average 900Mbps speed
- You live somewhere rural where Hyperoptic doesn’t operate
How Does It Compare?
Let’s be honest about the alternatives:
BT Full Fibre 150 – Similar download speed but only 30Mbps upload. Seriously underwhelming if you need to send large files. Wider availability though.
Sky Full Fibre 150 – It offers a 27Mbps upload speed, which is still nowhere near Hyperoptic’s average 157Mbps upload speed. Good TV options if that matters to you.
Vodafone Full Fibre 150 – Uses Openreach in some areas and CityFibre or Community Fibre in others. Its Openreach plan offers a 27Mbps upload speed, while upload and download speeds are the same in CityFibre and Community Fibre areas. Worth comparing prices.
Community Fibre 150 – Another option with the same upload and download speed. Community Fibre serves London and parts of Surrey and Sussex. Excellent if you’re in its coverage area.
FAQ
Do I definitely get 150Mbps?
The current 150Mb package has a 150Mbps minimum download speed to the Hyperhub, as confirmed in your Contract Summary. This does not guarantee a 150Mbps speed on every Wi-Fi device.
If the service speed repeatedly falls below the confirmed minimum, Hyperoptic investigates the fault. You can leave without an early termination fee if the connection meets the conditions of the Minimum Download Speed Guarantee and Hyperoptic cannot repair it within the permitted period.
Will my bill increase mid-contract?
Current 24-month contracts include a £4 price increase every April. Check the Contract Summary for the price changes attached to a 12-month or rolling contract.
Can I use my own router?
Yes, if you take broadband only. Once Hyperoptic activates the service, you can use a compatible third-party router as a standalone device. You do not normally need to configure VLAN settings manually.
Customers taking Hyperoptic’s digital phone service may need to keep the supplied Hyperhub connected.
Do I need a phone line?
Nope! Hyperoptic uses a full-fibre connection. Add their digital voice service only if you actually want landline calls.
Is there a cheap option for low-income households?
Yes, the Fair Fibre Plan offers 150Mbps speeds on a rolling contract for eligible households in available locations. Worth checking if you qualify.
Bottom Line
Hyperoptic 150Mb Superfast represents one of the strongest mid-speed fibre deals in the UK right now. Fast upload speeds, genuine reliability, flexible contracts, and decent pricing make it a no-brainer where available.
The free setup offer through BroadbandAnalyst makes it even more attractive. If you live in a Hyperoptic-ready building and want dependable broadband that actually delivers on promises, this ticks all the boxes.
