Sky Full Fibre Gigafast is Sky’s fastest widely available broadband plan, delivering average download speeds of 900Mbps and upload speeds of up to 110Mbps. It is delivered via Openreach’s full fibre (FTTP) network and is a great option for homes that need consistently fast speeds for streaming, gaming, video calls, and large file transfers.
Here’s how it performs and how it compares to other gigabit broadband options.
Speeds and Performance
Sky Full Fibre Gigafast comes with average download speeds of 900Mbps and upload speeds of 110Mbps.
| Feature | Details |
|---|---|
| Connection Type | Full Fibre (FTTP) |
| Average Download Speed | 900Mbps |
| Average Upload Speed | 110Mbps |
| Real-World Download Speed | 850–930Mbps |
| Real-World Upload Speed | Around 100Mbps |
| Latency to UK Servers | 5ms – 15ms |
| Performance During Peak Times | Remains stable with multiple users |
| Best for | Gaming, UHD streaming, video calls, large uploads |
FTTP connection is typically more reliable than part-fibre (FTTC) or cable broadband, especially during peak usage hours. In speed tests, users tend to see real-world download speeds of around 850–930Mbps when using a wired Ethernet connection, with upload speeds remaining close to 100Mbps.
Latency is also low, averaging between 5ms and 15ms to UK servers, which is suitable for gaming and video conferencing. The connection remains stable even when multiple people are using the internet at the same time.
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Sky Full Fibre Gigafast is delivered using Openreach’s GPON network. Unlike cable networks such as Virgin Media’s DOCSIS 3.1, FTTP connections like this are less prone to local congestion and maintain consistent speeds.
The plan includes Sky’s Max Hub router, which supports Wi-Fi 6. In testing, it delivers fast wireless speeds in the same room — between 500Mbps and 750Mbps — and around 200–400Mbps in nearby rooms, depending on walls and interference. The router features four gigabit Ethernet ports and supports Sky’s Wi-Fi Max mesh system if wider coverage is needed.
Availability and Installation
Sky Full Fibre Gigafast is available in areas covered by Openreach FTTP, which reached over 13 million homes in the UK by mid-2025. Installation involves fitting an Optical Network Terminal (ONT) in the home, if one hasn’t been installed already. This requires a short visit from an Openreach engineer.
If an ONT is already in place, activation can often be completed remotely. Customers can use the My Sky app to track installation appointments and service activation.
Upload Speeds and Gaming
The 110Mbps upload speed is suitable for most households, including users who regularly upload large files, join video calls, or stream live content. While some providers offer symmetrical speeds (equal download and upload), Sky’s fast upload speed still supports these use cases effectively.
For online gaming, Sky Full Fibre Gigafast offers low latency and stable upload, which means smoother multiplayer performance and better support for cloud gaming or livestreaming. Gamers can get faster speeds by using a wired connection, but wireless performance with the Max Hub is generally reliable.
TV and Bundling Options
Sky Full Fibre Gigafast and TV bundles give you the option of Sky Stream and Sky Glass TV. These services stream live and on-demand content via the internet, and the ultrafast download speed of this plan ensures smooth 4K playback without buffering.
Customers can also take the broadband and TV services as part of a bundle, which simplifies billing and setup. However, bundled pricing varies depending on the offers available at the time.
How Sky Full Fibre Gigafast Compares
Sky Full Fibre Gigafast can be compared to similar gigabit broadband plans from BT, Virgin Media, Vodafone, and alternative providers like Community Fibre and Hyperoptic.
- BT Full Fibre 900 offers similar speeds but doesn’t include Wi-Fi 6 on the standard Smart Hub 2 router. BT does offer 4G backup with Hybrid Connect, which Sky doesn’t.
- Virgin Media Gig1 comes with faster download speeds (up to 1130Mbps) but offers lower upload rates (typically up to 104Mbps), and peak-time congestion has been reported in some areas.
- Vodafone Full Fibre 910 uses CityFibre in some areas and offers symmetrical speeds along with the Wi-Fi 6E-enabled Ultra Hub. Availability is more limited than Sky.
- Community Fibre and Hyperoptic also provide symmetrical gigabit plans, often at lower prices, but they are only available in certain regions and buildings.
Sky’s main advantage is its wide availability through the Openreach network and the ease of bundling with its TV services.
Contract Terms and Extras
Sky Full Fibre Gigafast comes with a 24-month minimum contract. In most postcodes, there are no setup or activation fees. Usage is unlimited, and there’s no fair usage policy.
Optional add-ons include Sky Wi-Fi Max (for mesh coverage), digital voice calling over broadband, and TV services like Sky Stream. The final monthly cost can vary based on which add-ons are selected.
Customer Service and Support
Sky provides support through the My Sky app, live chat, and phone. The Max Hub includes diagnostics to help identify and fix common connection issues. Faults relating to the fibre line are usually resolved by Openreach.
According to Ofcom’s latest figures, Sky tends to perform well in complaint handling and customer satisfaction among major broadband providers.
Downsides
There are some limitations to keep in mind:
- Upload speeds are not symmetrical, unlike some alternative providers.
- No static IP is available on standard residential packages.
- FTTP availability is still expanding and may not cover all rural or outlying areas yet.
Verdict
Sky Full Fibre Gigafast is a great option for households looking for a high-speed FTTP broadband plan with wide availability and reliable performance. It delivers close to its advertised speeds, handles busy usage well, and supports demanding applications like UHD streaming and gaming.
Symmetrical speeds and extras like static IPs are missing, but for most households — particularly those already tied into Sky’s TV services — it continues to offer good value.
