Freeola adds Trooli to its FTTP footprint, extending choice for homes on the altnet’s network with symmetric, multi-gigabit potential. The tie-up arrives via Zen Internet’s Fibre Hub aggregation platform, which Freeola has joined to widen access beyond Openreach, CityFibre and Freedom Fibre areas.
Freeola’s approach remains the same wherever the fibre comes from. Customers typically see a choice of 30-day rolling, 12-month, or 24-month terms, a free static IP as standard, UK-based support, and no in-contract price rises. Those hallmarks now extend to addresses served by Trooli.
Trooli’s footprint targets towns and larger semi-rural communities. As of 2 June 2025, the operator reported roughly 423,000 premises ready for service across parts of Berkshire, Buckinghamshire, Cambridgeshire, Dorset, East Sussex, West Sussex, Hampshire, Kent, Norfolk, Suffolk and Wiltshire, with additional coverage in North Lanarkshire, South Lanarkshire and Fife. These Scottish areas trace back to build activity associated with Axione UK before consolidation.
On technology, Trooli lines supplied by Freeola are presented with symmetric tiers from entry FTTP up to multi-gigabit where the local exchange supports XGS-PON, with catalogue entries referencing 2.3Gbps-class services. That aligns with Zen’s top-tier symmetric offers on altnet footprints and reflects the wider UK shift to multi-gig consumer fibre.
Who’s who: Freeola is a long-running UK ISP and web-hosting brand that now resells across multiple fibre networks; Trooli is an alternative network originally grown out of Call Flow and backed by Agnar UK Infrastructure; Zen Internet operates the Fibre Hub platform that onboards multiple altnets for partners, beginning with CityFibre and expanding to Trooli and Freedom Fibre.
Who is this announcement most relevant for?
Homes passed by Trooli that previously had limited ISP choice gain another route to service through Freeola, with the added benefit of symmetric uploads that suit remote work, cloud backup and creator workflows. For households comparing Openreach- or CityFibre-based options with an altnet, the aggregation via Fibre Hub helps align product sets and support.
What’s changed and how it works?
The core change is access. Zen’s Fibre Hub serves as the bridge between service providers and multiple alternative fibre networks. It launched with CityFibre and then widened to include Trooli and Freedom Fibre, allowing partners like Freeola to list consistent FTTP products over different infrastructures without building bespoke integrations for each network.
Trooli at a glance
Trooli is an FTTP operator focusing on towns and semi-rural locations, with roughly 423k premises ready for service as of early June 2025. The network’s Scottish presence covers parts of Lanarkshire and Fife, reflecting earlier Axione UK activity that has since been integrated. Ownership rests with Agnar UK Infrastructure, linked via directors to the Vauban ecosystem.
Where you can get it and how to check?
Availability is best confirmed through Trooli’s postcode tools and coverage lists. Addresses shown as ready for service can typically proceed to order, while near-build areas may be eligible for notifications. Ready for service (RFS) indicates the operator has completed the local build and can accept orders at that address.
What Freeola brings on top?
Freeola’s standard FTTP playbook applies across supported networks: flexible contract terms, a free static IP, UK support and a stated policy of no mid-term price rises on many fibre packages. That positioning, combined with symmetric tiers up to multi-gigabit where the access network supports XGS-PON, offers a straightforward option for power users who value uploads and for small offices working from home.
Speeds and technology
The appearance of 2.3Gbps-class symmetric tiers reflects the spread of XGS-PON across UK altnets and aggregators. Zen’s own communications around the Fibre Hub and third-party catalogue pages corroborate multi-gig symmetric listings, which are now becoming a familiar sight alongside traditional asymmetrical Openreach profiles.
How to check if you can get it?
Start with a coverage check on Trooli’s site. If your address is RFS, compare what you can order over Openreach, CityFibre, Freedom Fibre and Trooli—Freeola now appears across all four for many locations, which simplifies like-for-like comparisons of speeds, install steps and support. The FTTP install is a fibre-to-the-home job, and homes porting from another fixed-line provider can use the new One Touch Switch migration process once both providers support it.
National full fibre landscape
Multi-gig FTTP is moving from niche to normal across the UK, driven by competing altnets and Openreach’s fibre build, with uptake lagging coverage but trending upwards. Recent industry reporting points to rapid growth in full-fibre availability since 2020 and a phase of consolidation among alternative networks, even as operators push toward broader national coverage. Against that backdrop, aggregation plays like Zen’s Fibre Hub are designed to make the fragmented footprint feel more unified to end users and partner ISPs.
Is it worth considering?
For households on streets served by Trooli, Freeola’s arrival adds another credible route to symmetric full fibre, with the convenience of familiar support and contract options. For the market, it’s another sign that partnerships and aggregation will shape how fibre choice shows up at the point of sale—especially where multiple networks overlap and multi-gig services are now technically possible.
