Summary
- Vodafone UK has added “Who’s Home” arrival/leave alerts to the Ultra Hub 7 router on Pro 3 home broadband packages.
- The app flags “home” when an opted-in phone connects to Wi-Fi, and “out” when it disconnects.
- Household members must opt in by SMS, get reminder texts every three months, and can opt out by text at any time.
- Vodafone says the feature is included at no extra cost for eligible new and existing customers.
- Vodafone plans to roll it out to other routers and cheaper packages later.
Wi-Fi check-ins, turned into notifications
Vodafone’s new “Who’s Home” tool turns a simple Wi-Fi event into a status update. When a linked smartphone connects to your Ultra Hub 7 Wi-Fi network, the app treats that as the person arriving home. When the phone drops off the network, the app treats that as them leaving.
It’s a straightforward idea: the router becomes the reference point for “home”, and your phone’s connection status becomes the signal.
Consent-first setup through the Broadband app
Vodafone has built the feature around opt-in controls rather than automatic tracking.
The account holder activates Who’s Home in the Vodafone Broadband app and creates a profile for each household member by linking their smartphone. Vodafone says it doesn’t matter which phone model they use, or which mobile network they’re on.
After that, each person receives an SMS invitation to opt in. Vodafone also says it sends a reminder text every three months, and anyone can opt out at any time by text. The account holder can see who has opted in or out.
If you’re weighing up how Vodafone’s kit and plans compare more broadly, our Vodafone broadband review goes into the routers, app tools and what you actually get on the different packages.
A quick “in/out” view for the household
Alongside alerts, Vodafone includes a dashboard view inside the app. The idea is that the account holder can check the screen at any time to see who is currently marked as “home” and who is “out”.
Vodafone frames this as a reassurance feature for families and households that want a simple way to confirm arrivals without needing a call or message.
Limited to Pro 3 (for now)
Right now, Vodafone is only making Who’s Home available to customers on its Pro 3 home broadband packages who have the Ultra Hub 7 Fibre router.
Vodafone says it plans to extend the feature to other (older or slower) router models and cheaper broadband packages later, but it hasn’t given a firm date.
What can trigger extra alerts
Because the feature relies on Wi-Fi connections, anything that makes a phone connect and disconnect can change the “home/out” status. For example:
- a phone briefly dropping Wi-Fi coverage in parts of the home
- switching Wi-Fi off and on
- moving between the house and the garden if the signal fades at the edge of coverage
That doesn’t make the feature useless, but it does mean the accuracy depends on how consistently each phone stays connected to the hub’s Wi-Fi.
