How do we choose the best broadband deals?
For most of us, broadband speed is where we start from. It’s also hard to decide what speeds we would actually need. If you’re new to comparing broadband, many perplexing questions arise: Is standard broadband with 11Mb speed enough for me or should I go for superfast fibre package?
With a massive variety of broadband deals available with an average speed between 10mbps and 362Mbps, you should be able to decide which speeds can meet your needs and which speeds are unnecessary.
If you’re unsure of what speeds would be enough for your household, use the following guidance:
- Standard, ADSL broadband (10Mbps/11Mbps average download speed) will just do well for general internet activities like web browsing, emailing, online shopping and downloading. One or two users can go online using these connection speeds without any problem.
- Superfast, fibre broadband is often recommended for households with more than two users. With speeds between 35Mbps and 362Mbps, faster packages are ideal for streaming TV shows and videos in HD and 4K ultra HD, downloading and gaming on line.
- Ultra fast broadband which offers 300Mbps+ speeds is not the need of the hour. It offers incredibly faster speeds, but its packages are expensive. Moreover, most houses do not require such speeds.
All providers do not offer faster packages in the same price range. You would also need to find the provider who offers faster packages with great pricing, when compared to the rest.
Bundling saves your money, when you require two or three services . Broadband only is great option to save money, if you are just an internet user and really don’t need phone and TV.
Some broadband deals come with no contract or short-term contract options. They are expensive, and searched only by users with specific needs
It’s hard to decide whether a cheap package is also value for money, when it comes to broadband. Instead of looking at only price, you should consider the deal as a whole.
A cheap deal can save your money, but, it may not come with everything you’re looking for. By contrast, you can find a better deal with all great stuff you need when you spend a little more. Affordability is good to consider, but, it should be balanced with value for money.
Finally, when you spot deals that best suit your needs, ask yourself if the deal is worth the money or should you go for something cheaper?
You can select a provider for what it’s good for. For example, if you want good customer support and reliability, Plusnet and Sky are great options. If you want great TV service, Sky is the top choice, but, if you also want superfast broadband with TV, Virgin Media is better option than Sky.
Likewise, TalkTalk, Post Office and Plusnet are perfect, when you look out for cheap broadband packages.
By customer service
If customer support is very import for you, you can consider suppliers like Plusnet and Sky who are well known for the quality of service and good customer support. They also have more satisfied customers than its rivals, as per Ofcom report 2019.
EE is also worth to consider, as it had received top rankings for customer satisfaction in 2018.
By contrast, TalkTalk broadband ranked the lowest for customer satisfaction and incompetent handling of customer complaints, according to Ofcom survey.
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