In a city as digitally advanced as London, fast broadband is no longer a luxury—it’s essential. Yet, many households still face barriers to access due to cost, infrastructure gaps, or digital literacy. Community Fibre is addressing this issue head-on by combining high-speed technology with affordability and inclusion. The provider operates its own full fibre broadband network and is focused entirely on London, offering symmetrical speeds and some of the lowest prices in the city.

Unlike many nationwide ISPs, Community Fibre actively supports residents who are digitally excluded, particularly in boroughs with high poverty and low broadband uptake. Their strategy goes beyond installation—it’s a mission to deliver reliable, fast, and accessible internet where it’s most needed.
Free 1 Gbps WiFi to Over 700 Community Venues
One of the most meaningful steps Community Fibre has taken is providing free 1 Gbps symmetrical broadband to more than 700 community sites across London. These include:
- Public libraries
- Youth centres
- Schools and academies
- Community halls
- Local charities and public housing common areas
By connecting these public venues to full-fibre infrastructure, Community Fibre enables residents—particularly those without reliable home broadband—to access high-speed internet for free, whether for schoolwork, job hunting, social services, or general digital access.
This gigabit-grade access means people in lower-income boroughs are not stuck with congested public WiFi or metered mobile data. In community hubs, students can download homework in seconds, jobseekers can upload CVs without lag, and vulnerable residents can access health portals or government services without barriers.
How Community Fibre Compares to Other Broadband Providers in London
Compared to major providers like BT, Virgin Media, and Sky, Community Fibre offers significantly better value per Mbps, especially for lower-income users. While others rely on hybrid fibre (FTTC) or offer asymmetrical speeds, Community Fibre delivers:
- 100% full fibre-to-the-premises (FTTP)
- Symmetrical upload/download speeds
- No data caps or traffic management
- Transparent contract pricing with no mid-term hikes until April 2026
In some boroughs, Community Fibre offers 1 Gbps for as little as £25/month, often with vouchers or added discounts—something rarely matched by national providers.
Ready to Switch to Full Fibre at a Lower Cost?
Compare Community Fibre vs BT, Virgin Media and Sky plans now. Find out how much you could save with 100% FTTP broadband, symmetrical speeds, and no mid-contract price hikes.
Reddit Insights: Community Fibre Pricing and Service Reviews
- “The best I’ve found is: £25/month for 1Gbps (24 months), plus £100 Amazon voucher.”
- “On street salesmen often offer 6 months for free. Over the phone they can do 3 months max.”
- “They offered this in our road: 24 months, 1GB, £25 a month, with 9 months free.”
- “If you want to use your own router … I’ve had 0 downtime in 2 years with flawless 3 Gbps speeds up & down.”
- “They’re fine, much cheaper than Virgin and far easier to speak to customer services.”
Source: Public user posts on Reddit.
Community Fibre Social Tariff
Beyond public access, Community Fibre also helps those struggling with affordability at home through a dedicated social tariff.
What is it?
The Community Fibre Social Tariff offers a discounted broadband package to households receiving government support. While the company doesn’t heavily promote it on their homepage, it is available to those receiving:
- Universal Credit
- Pension Credit
- Income Support
- Other qualifying benefits
The tariff typically includes a 50 Mbps or 75 Mbps symmetric FTTP connection, which is more than sufficient for a household with multiple users engaging in video calls, streaming, or schoolwork. Symmetrical upload speeds also make this a far better offer than many social tariffs from other providers, which usually include limited upload capacity.
ISP | Download Speed | Upload Speed | Price | Data Limits |
---|---|---|---|---|
Community Fibre | 75 Mbps | 75 Mbps | £12.50–£15 | Unlimited |
BT Essentials | 36 Mbps | 9 Mbps | £15 | Unlimited |
Virgin Media | 15 Mbps | 2 Mbps | £12.50 | Unlimited |
This makes Community Fibre one of the most technically generous social tariffs in the UK, particularly because users still benefit from full-fibre delivery and symmetrical speeds.
Cut Your Broadband Costs with a Social Tariff
Receiving Universal Credit or other benefits? You may qualify for a low-cost broadband plan. See which providers offer Social Tariff Broadband Deals to help you stay connected for less—with no credit checks and no hidden fees.
Targeting the Right Boroughs
Community Fibre has concentrated its rollout in London boroughs where digital exclusion remains high. Areas like:
- Tower Hamlets
- Hackney
- Southwark
- Lambeth
- Brent
have historically shown higher proportions of households with no home broadband. By deploying FTTP infrastructure here and offering public venue access + low-cost home broadband, the provider tackles digital inequality at both structural and household levels.
Digital Skills & Literacy Programmes
Connectivity is only one part of inclusion. The other is digital confidence. Community Fibre also partners with local councils and NGOs to deliver:
- Basic digital skills training for older residents
- Online safety workshops for parents and children
- Employment readiness sessions, helping residents apply for jobs online, build CVs, and access online learning
These sessions are often hosted in the very same community venues that receive free broadband, creating a closed-loop digital support ecosystem that builds both access and ability.
Impact Beyond Marketing
What sets Community Fibre apart is that this isn’t just a social responsibility campaign or part of a short-term CSR report. The company’s inclusion efforts are embedded in their network expansion and pricing strategy.
By offering:
- Symmetrical speeds (so users can also create, not just consume)
- Transparent, fixed-price contracts with no mid-term surprises
- No data caps, traffic shaping, or usage throttling
…the provider ensures that low-income households don’t receive a “second-class” internet experience.
Even the routers provided with social tariff plans are the same as standard customers receive—meaning no compromise in Wi-Fi coverage, reliability, or LAN performance.
Symmetrical Speeds and Fibre-Only Network: Why It Matters
One of Community Fibre’s technical strengths is its XGS-PON fibre-only network, which provides both download and upload speeds up to 5 Gbps. For households using cloud storage, video conferencing, or online learning, symmetrical speeds are no longer a luxury—they’re a necessity.
Most budget plans from competitors offer limited upload speeds (e.g. 2–9 Mbps), which can create bottlenecks during remote work, Zoom calls, or uploading large files. Community Fibre avoids this entirely by offering balanced speeds, even on its social tariff.
Final Overview
Community Fibre proves that fast broadband doesn’t have to come at a premium—or exclude vulnerable groups. Its community-first approach, paired with cutting-edge technology and transparent pricing, makes it a practical model for urban broadband delivery in the UK.
Whether through affordable social tariffs, free gigabit public access, or skills programmes, Community Fibre isn’t just providing fibre—it’s building access, equity, and opportunity.
Want the Full Breakdown?
Looking for all the details on speeds, setup, pricing, and real user feedback? Read our in-depth review of Community Fibre broadband to find out how it stacks up across performance, value, and customer experience.