Updated on 19-08-2018

Plusnet Broadband

Compare Plusnet Deals and Offers

Plusnet Unlimited broadband
Offer: £50 reward card. Ends 21st August 2018
Plusnet Unlimited usage
10Mb average speed
PAYG calls
£19.99 p/m
18 month contract
Total contract cost: £359.82
More Info
Plusnet Fibre Unlimited
Offer: Free fibre connection
Plusnet Unlimited usage
36Mb average speed
PAYG calls
£23.99 p/m
18 month contract
Total contract cost £431.82
More Info
Plusnet Fibre Unlimited Extra 
Offer: Free fibre connection
Plusnet Unlimited usage
66Mb average speed
PAYG calls
£28.99 p/m
18 month contract
Total contract cost £521.82
More Info

Plusnet broadband and phoneA leading player in the UK’s competitive broadband and phone market, Plusnet enjoys great reputation as a service provider with many customer satisfaction awards to its credit.

A brand owned by BT, Plusnet offers products that have unique appeal to households which are looking out for affordable broadband with quality service.

One of the cheapest broadband providers in the UK with great quality, Plusnet offers best value packages, when it comes to broadband, calls, mobile and TV deals.  It has won many awards and has been recommended for best service, UK based customer support and low cost, great value broadband & phone packages.

It often topped surveys including Ofcom’s quarterly reports on UK telecom providers’ performance and customer satisfaction levels.

Both standard and fibre broadband packages are available, while selected bundles also include TV and mobile plans.

You can choose standard ‘up to’ 17Mbps speed or 38Mbps or 76Mbps speeds and the plans are flexible to your needs so you can opt for broadband only or add call plans to suit your requirements. You can also choose 1 month, 12 month or 18 month contract length.

However, going beyond its cheap price tag, Plusnet offered something that made its customers happy – reliability, value for money and UK based customer support.

How good is Plusnet broadband?

  • Plusnet deals are tailored to suit a wide range of needs, in terms of pricing, contract length and flexible call plans.
  • No annual contract broadband which is available with Unlimited plan is ideal for students or users who require broadband access for a few months at their location.
  • Call plans which start from £4 a month can be added, only if you need while the standard plan allows you to make PAYG calls.
  • Plusnet customers can make free calls to Plusnet Support
  • Plusnet Mobile plans start from £5 a month and Plusnet broadband customers can get double data on a few specific plans without paying more.
  • Plusnet Fibre subscriptions allow you to add YouView TV from Plusnet from just  £5 a month. You can access more than 70 freeview channels, 20 premium channels and also add more TV packs with extra subscription.

Features of Plusnet broadband and phone deals

  • No calls are included in Plusnet line only packages. You can add call plans from £4 a month.
  • Whether you take standard or fibre service, all the packages include unlimited monthly download allowance.
  • Plusnet unlimited packages are not subject to any usage restrictions or traffic shaping, with only fair usage policy affecting the speeds of heavy users at peak times.
  • No contract option is available with Unlimited package only. Fibre packages are subject to 12 or 18 month contract.
  • Prices include monthly line rental for clarity of pricing.
  • Wireless router worth £40 and Safeguard parental controls are included at no extra cost. You can block websites you think are inappropriate for visiting.
  • Fibre packages include faster,  Hub One WiFi router.
  • You can contact award winning Plusnet customer support which is available on telephone 365 days a year
  • Plusnet broadband is subject to price variation depending on whether an exchange is in market 1 or market 2 & 3 area (low cost).
  • Cheaper monthly prices that Plusnet advertise apply only to low cost areas ie., market 2 & 3 areas which according to the ISP, include 85% of UK.
  • For users in market 1 areas, plusnet standard and fibre broadband package will be a little costlier

Plusnet Fibre broadband

Plusnet products include standard, ADSL 2+, upto 17Mbps service and superfast, fibre optic broadband.Fibre broadband products which Plusnet launched in 2012 is currently available to more than 13 million UK homes via BT’s fibre networks.

The superfast fibre broadband service comes with standard, download speed of up to 38Mbps, while some areas are upgraded to get double this speed, ie.., 76Mbps.

Plusnet broadband only plans

  • All Plusnet broadband plans – Unlimited, Unlimited Fibre and Unlimited Fibre Extra are available as broadband only option.
  • Activation fee applies to broadband only and no contract options.
  • Line rental is not payable with Plusnet, however, you need to pay line rental with your existing phone provider.
  • No calls are included. You can add call plans from £4 a month.
  • No contract option is available with Unlimited package only. Fibre packages are subject to 12 or 18 month contract.
  • Wireless router worth £40 and Safeguard parental controls are included at no extra cost. You can block websites you think are inappropriate for visiting.
  • Fibre packages include faster,  Hub One WiFi router.
  • You can contact award winning Plusnet customer support which is available on telephone 365 days a year

Plusnet Mobile

Plusnet Mobile offers 4G based SIM only mobile plans which come with extra data for its broadband customers.  Plusnet Mobile is powered by EE, the UK’s largest mobile network and the coverage has been extended to 99% of the UK till date.

There is no lengthy but just 30 days contract with straight forward mobile packages.  When your plan runs out of data, you can just buy bolt-ons for extra usage, whether for internet access or calls or texts.

  • All mobile plans come with 30 day contract
  • Plusnet offers its mobile service via EE’s 4G network which has 90%+ coverage across the UK.
  • No extra cost for tethering
  • UK based customer service is available on all 365 days a year.

Plusnet TV

Currently, Plusnet TV offers YouView based TV service with unlimited fibre packages. Plusnet TV comes with 70+ freeview channels and also includes 20 premium channels, BT Sport Lite and 7 days catch-up. Both YouView and YouView+ boxes are available for just £5.00 extra a month. If you need more channels, you can subscribe to extra premium channel packs, BT Sport and Netflix.

Switching to Plusnet broadband

  • After you choose from Plusnet packages and sign up with the provider , you will be informed of activation date.
  • If you move from BT or TalkTalk or Sky or ADSL or fibre based provider, Plusnet usually takes 10 working days to complete switching.
  • If you move from Virgin Media, you will need to contact the cable broadband provider and cancel the existing service which would run till the end of notice period (up to 1 month).
  • When you switch from Virgin Media, Plusnet engineers will install new phone line and activate broadband service at your premise.

Go Top