Sky Broadband Review 2025
Sky is a major broadband provider in the UK, offering Full Fibre broadband with a range of TV bundles, including the latest Sky Glass TV. Sky continues to expand its Full Fibre network, ensuring ultrafast speeds, seamless streaming, gaming, and hassle-free remote work.
One of Sky’s key strengths is its excellent customer support. According to the latest Ofcom survey, Sky has been receiving fewer customer complaints compared to other broadband providers regarding reliability and service quality.
Whether you’re looking for high-speed broadband, premium entertainment, or a combined package, Sky offers flexible plans to suit all your needs.
This review explores Sky Broadband deals in 2025, including broadband plans, Full Fibre speeds, pricing, TV bundles, and router options. If you’re considering upgrading or switching providers, this guide will help you find the right option for your home.
Sky Broadband Deals
Sky offers a variety of broadband plans tailored to different needs.
Speed
| Plan | Download Speed | Technology |
|---|---|---|
| Superfast | 61 Mbps | FTTC |
| Full Fibre 75 | 75 Mbps | FTTP |
| Full Fibre 150 | 150 Mbps | FTTP |
| Full Fibre 300 | 300 Mbps | FTTP |
| Full Fibre 500 | 500 Mbps | FTTP |
| Full Fibre Gigafast | 900 Mbps | FTTP |
- Superfast & Full Fibre 75: Suitable for users or small households with moderate internet use.
- Full Fibre 100 & 150: Ideal for families streaming in HD, working from home, and occasional gaming.
- Full Fibre 300 & 500: Designed for households with multiple devices running simultaneously and using bandwidth-intensive apps.
- Full Fibre Gigafast: Best suited for 8K streaming, cloud gaming, and connecting numerous devices.
Sky offers WiFi Max as an optional upgrade, which offers following features:
- A high-performance router.
- Advanced security for safer browsing.
- Device management controls.
- A WiFi speed guarantee offers refunds if the speed drops below the promised level.
WiFi Max add-on costs an extra £4 per month.
Why Should You Choose Sky Broadband?
Sky fibre broadband uses both traditional fibre-to-the-cabinet (FTTC) and fibre-to-the-premises (FTTP) networks. Its high-end plans are delivered via FTTP to ensure consistent speeds and faster upload speeds.
Sky Full Fibre 300, Full Fibre 500, and Gigafast plans are ideal for streaming, gaming, and remote working. Sky Superfast and Full Fibre 75 are affordable options yet offer reliable speeds.
Sky provides 24/7 customer support and offers incentives to customers who switch to Sky broadband, covering early termination fees if they leave their existing providers early.
Sky Broadband comes with no upfront fees, helping you reduce the overall cost.
Sky Broadband & TV Packages
Sky broadband and TV bundles combine high-speed broadband with entertainment services.
| Package | Broadband Speed | TV Channels |
|---|---|---|
| Essential TV & Full Fibre 150 | 150 Mbps | Sky Atlantic, Netflix, Discovery+ |
| Essential TV & Full Fibre 300 | 300 Mbps | Sky Atlantic, Netflix, Discovery+ |
| Essential TV & Full Fibre 500 | 500 Mbps | Sky Atlantic, Netflix, Discovery+ |
| Ultimate TV & Full Fibre 150 | 150 Mbps | Sky Max, U&Gold, Sky Witness |
| Ultimate TV & Gigafast | 900 Mbps | Sky Max, U&Gold, Sky Witness |
What is Sky Stream?
Sky Stream is a dish-free TV streaming service that integrates major platforms like Netflix, Prime Video, and Disney+. The plug-and-play nature of Sky Stream eliminates the need for satellite installations, making it a convenient choice for renters or those preferring a minimal setup.
Sky Glass TV Deals
Sky Glass is an integrated smart TV featuring Sky’s content services, removing the need for external set-top boxes and satellite dish and all content is streamed via WiFi. It has following features:
- 4K Quantum Dot display for enhanced visuals.
- Built-in Dolby Atmos soundbar.
- Voice control functionality.
| Sky Glass TV | Included | Monthly Price |
|---|---|---|
| Sky Glass Gen 2 (43-inch 4K UHD) | Full Fibre 150 Sky Essential TV | £39 |
| Sky Glass Gen 2 (55-inch 4K UHD) | Full Fibre 300 Sky Essential TV | £44 |
| Sky Glass Gen 2 (65-inch 4K UHD) | Full Fibre 500 Sky Essential TV | £49 |
| Sky Glass Gen 2 (43-inch 4K UHD) | Full Fibre 150 Sky Ultimate TV | £43 |
| Sky Glass Gen 2 (55-inch 4K UHD) | Full Fibre 300 Sky Ultimate TV | £48 |
| Sky Glass Gen 2 (65-inch 4K UHD) | Gigafast, Sk Ultimate TV | £58 |
Sky Broadband Routers and Hubs
Sky provides different router options depending on the broadband plan:
Sky Broadband Hub
- Compatible with FTTC (Fibre to the Cabinet) services.
- Smart channel selection optimizes WiFi performance.
- Dual-band operation (2.4GHz & 5GHz) for improved device compatibility.
- Four Gigabit Ethernet ports for wired connections.
- Supports up to 64 connected devices.
Sky Max Hub (WiFi 6 Enabled)
- Provided with premium Full Fibre packages.
- Uses WiFi 6 technology for faster speeds and improved performance.
- Smart scan function detects network issues and auto-fixes problems.
- Supports up to 120 devices, making it ideal for smart homes.
- Enhanced antenna design for better signal strength.
Installation & Support
Sky offers two types of installation depending on whether a customer has an active broadband line or requires a new connection.
- Self-Installation: If there is already an active broadband line, no engineer is required. Customers can simply connect their Sky Hub on the installation date and follow the provided setup instructions.
- Engineer Installation: If no active line is present, a BT Openreach engineer will need to install the broadband service. This includes:
- Setting up or replacing the master socket if it is faulty.
- Installing a new master socket if required.
- Engineers, however, do not move existing sockets to different locations in the home.
What to Expect During Installation
- Self-installation kits are provided for customers eligible for plug-and-play setup.
- Engineer visits typically take a few hours, depending on whether new infrastructure is needed.
- Once installed, the Sky Hub or Sky Max Hub needs to be connected, and broadband activation is completed.
Customer Support
Sky is one of the few major broadband providers in the UK offering 24/7 customer support for broadband customers.
- Switching Support: Sky provides a dedicated switching service, allowing customers to transfer from other providers without hassle.
- Exit Fee Coverage: Sky offers up to £100 to cover early termination fees when switching from another broadband provider.
- The Sky Help app, which offers step-by-step diagnostics.
- Online guides and community forums for common issues.
- Phone support for real-time troubleshooting.
Conclusion
Sky is one of the best broadband providers in the UK, offering a variety of plans tailored to different needs. Its full-fibre broadband improves reliability and speed, making reliable option. With flexible broadband and TV bundles, 24/7 support, and no upfront fees, Sky continues to be a great choice among UK households.