Virgin Media Broadband and TV Deals

Virgin Media keeps things straightforward. You can take broadband on its own, or pair it with a home phone, TV, and even an O2 SIM if you go for a Volt bundle. New customers typically get free setup, and the opening monthly price runs for 24 months before reverting to the standard price.

Virgin Media Broadband

Virgin Media has a bunch of options, from M125 up to Gig1, offering average speeds between 132Mbps and 2Gbps. They also include WiFi Max to help improve signal around the house. If you’re on Gig1 or Volt, you can get up to 3 booster pods, and Virgin guarantees 30Mbps in every room or they’ll give you £100 back.

Speeds at a glance

• M125 Fibre Broadband
  Download: 132Mbps / Upload: 20Mbps
  “Very fast for a small household, will still do very well for multiple users.”
• M250 Fibre Broadband
  Download: 264Mbps / Upload: 25Mbps
  “A great speed that is perfect for medium to large households that enjoy most of what the internet has to offer.”
• M350 Fibre Broadband
  Download: 362Mbps / Upload: 36Mbps
  “A very strong speed that allows you to do more, like multiple users comfortably streaming in 4K for example.”
• M500 Fibre Broadband
  Download: 516Mbps / Upload: 52Mbps
  “Very fast internet for a very large gadget loving household. Enjoy plenty of live gaming, video calls and streaming all at once with no complaints.”
• Gig1 Fibre Broadband
  Download: 1.1Gbps / Upload: 104Mbps
  “The fastest home Part-Fibre broadband available for the ultimate online experience. For professionals who need the best, or for serious online gamers who want an edge over the competition.”

Gig2 Full-Fibre Broadband (nexfibre areas)
Download: 2Gbps / Upload: 2Gbps (symmetrical)

Virgin Media Broadband-Only Plans

These plans are broadband-only — just internet, no landline, no calls, no TV.

All Virgin Media speed options are available this way, including M125, M250, M350, M500, Gig1 and Gig2. You can choose any of them as a standalone broadband service.

They’re also cheaper than the bundles with phone or TV, so if you don’t need extras, broadband-only is the most cost-effective option.

Virgin Broadband with Landline Plans

Virgin Media offers bundles that include both broadband and a home phone. For example, M250 + Anytime chatter — meaning you get that speed plus a landline call package.

The line rental is part of the deal, and pricing follows the same 24-month discount style before moving to the standard price.

Here’s what the call plans include:

• Weekend chatter – unlimited calls across the UK on weekends
• Evenings & weekend chatter – free calls during evenings and weekends
• Anytime chatter – all-day unlimited UK calls
• International anytime chatter – adds selected international calls too

Virgin Media Broadband and TV Bundles

Virgin Media offer two types of TV service depending on the bundle: TV 360 and Stream.

TV 360 Bundles

TV 360 is the full Virgin Media TV platform. It includes a 4K-ready box that supports live TV, catch-up, and apps like Netflix, iPlayer and YouTube. Customers can pause and rewind shows, and the box includes voice control through the remote.

Households that want multi-room can add TV 360 Mini boxes, which allow you to watch in other rooms. Recordings are shared across all boxes, and everything stays in sync. You can typically add up to two Mini boxes. Charges apply per box.

TV 360 is included with the provider’s top bundles. These include:

• Bigger Combo – paired with M250 or M350 broadband and 190+ channels
• Biggest Combo – includes M500 broadband, Sky Sports HD, Sky Cinema HD and Netflix Standard with ads
• Biggest Combo Volt – adds Gig1 broadband and Volt extras (O2 SIM + boosted mobile data)

All bundles come with 24-month contract.

Stream Bundles

Stream is Virgin Media’s lighter TV option. Instead of a full box, you get a compact Stream box that plugs into your TV. It gives access to Freeview channels, streaming apps, and works with voice search.

Stream lets you:

• Watch live and on-demand TV through apps
• Add optional channel packs like Sky Sports or Sky Cinema
• Add and remove subscriptions monthly
• Use the same remote to control everything

The first Stream box is included with the bundle. Extra Stream boxes can be added for other rooms. Each box is charged monthly, and apps or channels need to be added separately per box.

Stream is commonly bundled with M125, M250 or M350 broadband, and includes flexible add-ons on rolling terms.

Unlike TV 360 Mini, the base Stream box does not carry an ongoing charge, but content packs are billed monthly based on what you choose.

Feature	TV 360	Stream
Type	Full TV platform	Streaming
Main Box	TV 360 box (4K, recordable)	Stream box (no recording)
Multiroom Option	Add Mini boxes (charged per box)	Add Stream boxes (charged per box)
Voice Control	Yes	Yes
Recording Support	Yes (on main box)	No

Virgin Media broadband for students

Virgin’s mid-speed plans like M250 or M350 are a good fit for students, offering enough bandwidth for streaming, online classes and video calls across several devices. Most student homes can use QuickStart, which means self-install is possible if there’s already a Virgin wall socket. That cuts down on setup time and avoids waiting for an engineer.

If signal drops off in bigger or multi-storey houses, WiFi Max can help extend the range. TV isn’t included, but students who want access to apps like Netflix and iPlayer can add Stream on a rolling basis. Bundles with Volt also add a mobile SIM, which may suit those splitting time between uni and home.

Virgin Media Essential Broadband (social tariff)

Virgin Media’s Essential Broadband is a great option for households receiving certain government benefits. It’s a low-cost plan with enough speed for video calls, homework portals, streaming and general browsing.

It’s contract-free, so users can leave at any time with no penalties, and there are no mid-contract price hikes. The plan uses the same network as Virgin’s standard broadband, so reliability is unchanged.

Setup is often quick, especially in properties that already have Virgin cabling.

Hubs, installation and Add-ons

Virgin Media supplies different routers depending on the speed tier and location:

Broadband Plan	Router Supplied	Wi-Fi Technology
M50 to M350	Hub 3	Wi-Fi 5 (802.11ac)
M500	Hub 4	Wi-Fi 5 (with more antennas)
Gig1 Fibre	Hub 5	Wi-Fi 6 (802.11ax)
Gig2 Fibre	Newer kit being rolled out	Wi-Fi 6 or better

Virgin Media broadband comes with two types of installation:

• QuickStart (Self-Install): Available if your property has had Virgin Media service before or if the cable is already in place. A self-install pack with the router is delivered, and you plug it in yourself. Most new customers qualify for this.
• Engineer Install: Required if you’re a new Virgin customer and there’s no existing socket at your property. Virgin will send a technician to run a cable from the street cabinet to your home and install the wall socket and hub. This is more common in newly built properties or homes never connected before.

Add-on	Hardware	Features
WiFi Max	Up to 3 WiFi Pods	Gig1 and Volt bundles Optional add-on for others Guarantees 30Mbps in every room Mesh coverage for whole-home Wi-Fi Bill credit if coverage falls short
TV 360	Main 4K-ready TV 360 Box	Available with broadband + TV bundles only Supports recording, voice control, and apps Full TV experience with advanced UI
Mini Box	TV 360 Mini Box (per room)	For multiroom TV with TV 360 Adds extra room access Requires additional monthly charge
Stream Box	Stream Box (compact unit)	Available on Stream-only broadband plans Delivers apps and live TV over broadband No recording feature

Virgin Media broadband for small businesses

Virgin’s business broadband plans offer high-speed downloads and decent upload speeds for offices that rely on cloud storage, video meetings and file transfers.

Higher-speed options like Gig1 provide more room for multiple users working at the same time. Static IPs and priority support are available, which can be useful for remote access and reliability.

Staff who need mobile data for travel can benefit from Volt plans that include an O2 SIM.

FAQ

1. What router do I get with Virgin Media broadband?
You’ll get the latest suitable Hub for your plan — Hub 3 for entry tiers, Hub 4 for M500, and Hub 5 for Gig1. Gig2 areas may get newer hardware like Hub 5X.

2. What’s the Wi-Fi technology used in Virgin Hubs?
Hub 3 and 4 use Wi-Fi 5.

3. Does installation cost extra?
No, setup is free for new customers. Engineer visits may incur a charge if QuickStart was possible.

4. What’s QuickStart installation?
QuickStart is a self-install kit available if your property has an active Virgin line.

5. What is WiFi Max?
WiFi Max is Virgin’s whole-home Wi-Fi guarantee, aiming for at least 30Mbps in every room using mesh WiFi Pods.

6. Is WiFi Max included with my plan?
It’s included free with Gig1 and Volt bundles. Other plans can add it for £8/month.

7. How many WiFi Pods can I get with WiFi Max?
Up to three mesh WiFi Pods are supplied if needed. Virgin credits your bill if the speed guarantee isn’t met.

8. What is the Virgin Media Hub 5?
The Hub 5 is a Wi-Fi 6 router supplied with Gig1 plans. It handles faster speeds and more devices.

9. Do I get a phone line with broadband?
Only if you choose a broadband + phone bundle. Otherwise, Virgin offers broadband-only and broadband + TV plans.

10. What is the TV 360 box?
TV 360 is Virgin’s main TV box — 4K-ready, supports recording, voice search, and apps.

11. Can I watch in multiple rooms with TV 360?
Yes, by adding Mini Boxes per room (charged monthly). Each one offers streaming and live TV access.

12. What’s the Stream box?
Stream is a compact box for broadband-only customers. It offers apps and live TV over broadband, but no recording.

13. Is Stream free to use?
Yes, the box is free. You pay only for the subscriptions you choose (e.g. Sky Sports, Netflix).

14. Can I record TV with the Stream box?
No, Stream doesn’t support recording — it’s a streaming-first setup.

15. Can I record shows with TV 360?
Yes, the main TV 360 box supports recording. Mini boxes do not.

16. What’s the difference between TV 360 and Stream?
TV 360 is a full TV platform with recording and multiroom. Stream is a lightweight, broadband-based service.

17. Is Netflix included with Virgin Media?
Netflix comes bundled with some Bigger Combo and Mega Volt plans. It can be added separately to others.

18. Can I add or remove TV packs easily?
Yes, Virgin offers flexible monthly add-ons for both TV 360 and Stream setups.

19. Is voice control available on Virgin TV boxes?
Yes, both TV 360 and Stream support voice control via the remote.

20. Which Virgin bundles offer the most features?
Gig1 with Volt or Mega Volt bundles include WiFi Max, Hub 5, TV 360, and Netflix — covering most extras.