Virgin Media set to reach new premises with ultra fast broadband roll outs

May 7, 2019

Cable broadband operator Virgin Media has extended its broadband and TV network coverage on a moderate phase to add 102k extra premises in the last three months of 2019, its financial report for Q1 2019 shows. Full fibre or FTTP deployment outnumbered hybrid fibre installations in the last quarter. 86% of the roll out during … Continue reading “Virgin Media set to reach new premises with ultra fast broadband roll outs”

BT offers broadband speeds guarantee to residential customers

May 3, 2019

BT has just revealed its plans to offer Stay Fast Guarantee to millions of its residential customers who use its standard and fibre broadband packages such as Unlimited and Superfast Fibre & Fibre 2 unlimited. The new Stay Fast Guarantee which already applies to BT’s full fibre broadband (FTTP) service, would now allow home broadband … Continue reading “BT offers broadband speeds guarantee to residential customers”

Ultra-fast broadband UK coverage reaches 53% in January 2019

May 2, 2019

More than half of the premises in the UK can now access ultra-fast broadband speeds of 300Mbps, the latest Ofcom report on the UK broadband and mobile coverage shows. The survey conducted in January 2019 reveals 53% of the UK homes and businesses can get internet services which could deliver 300Mbps+ speeds, while only 49% of … Continue reading “Ultra-fast broadband UK coverage reaches 53% in January 2019”

The best and the worst broadband providers 2019 for customer satisfaction

April 30, 2019

The much awaited broadband customer satisfaction report has just been released by the industry watchdog Ofcom today. The report also covers landline and mobile services to reveal customer satisfaction ratings for providers during 2018. Alongside, Ofcom’s telecoms survey 2019 shows other details such as number of consumer complaints to Ofcom per 100k customers, call waiting … Continue reading “The best and the worst broadband providers 2019 for customer satisfaction”

Virgin Media reveals 516Mbps VIVID 500 launch with V.VIP TV bundle

April 29, 2019

Virgin Media has just revealed the launch of a new, ultra-fast triple play package, V.VIP TV bundle which is likely to be available to its customers in Spring 2019. The new TV package would include new, VIVID 500 fibre broadband which could deliver an average download speed of 516Mbps and upload speed of 35Mbps. Currently, … Continue reading “Virgin Media reveals 516Mbps VIVID 500 launch with V.VIP TV bundle”

More than 8 in 10 Brits happy with their mobile providers

May 11, 2018

More than 8 in 10 Brits (84%) are happy with their mobile providers’ service quality and performance, the latest Ofcom mobile customer experience report 2018 shows. Based on the overall consumer experience of more than 5k smartphone users across the UK from September to December 2017 , the study finds that 73% of users in … Continue reading “More than 8 in 10 Brits happy with their mobile providers”